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Accessibility and Instruction

Overview of access and compliance requirements at Santa Barbara City College.

Assumptions about the classroom

  • Classrooms are comprised of diverse learners, including students with disabilities and a wide range of learning profiles
  • The college has a legal obligation to provide services and accommodations for students with disabilities
  • The college depends on the interactive process to establish needs, procedures, and expectations
  • The partnership between faculty, student and the college promotes a consistent process for managing the needs of the student
  • The Universal Design model of teaching provides a lens in which to increase awareness and educational access

Review the principles of universal design for instruction

The term web accessibility speaks to the inclusive practice of removing barriers that prevent interaction with, or access to websites, by people with disabilities. When sites, learning management systems, student systems and/or publisher sites are correctly designed, developed and edited, all users have equal access to information and functionality. (WCAG overview)

Designing an Accessible Course

It is much easier to build your course with web accessibility in mind at the start of your workflow, rather than going back to retrofit problem areas later. Think of the user approaching your class, what “keys” will you build into the course for better navigation? By incorporating these simple steps , you’ll be creating a course with universal design in mind, no matter who enters your classroom on the first day. You want to be sure your class is running in top form on the first day of class.

To be compliant with our campus standards (WCAG 2.0) you must have content that is organized around the following four principles, a foundation necessary for anyone to access and use Web content:

  1. Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
    • This means that users must be able to perceive the information being presented (it can’t be invisible to all of their senses)
  2. Operable – User interface components and navigation must be operable.
    • This means that users must be able to operate the interface (the interface cannot require interaction that a user cannot perform)
  3. Understandable – Information and the operation of user interface must be understandable.
    • This means that users must be able to understand the information as well as the operation of the user interface (the content or operation cannot be beyond their understanding)
  4. Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
    • This means that users must be able to access the content as technologies advance (as technologies and user agents evolve, the content should remain accessible)

If any of these are not true, users with disabilities will not be able to use the Web. These guidelines should be followed during the development of a new course. For existing courses, these guidelines should begin to take shape in the course at the point of redesign.

In 2011, the Chancellor’s Office released the Distance Education Accessibility Guidelines. These guidelines provide the 113 community colleges with guidelines for increasing accessible courses for students with disabilities.

Making these adjustments in your course will have a greater impact for long-term student accessibility.


Download Instructional design considerations matrix

Taking a Closer Look at Accessibility -by @One and OEI, a 5 Part webinar series on YouTube (5/12/2015)

– Captioning Considerations (1:08:51)

– Creating Accessible Online Presentations (1:04:14)

– Evaluating Web Content for Accessibility (56:22)

– Online Course Usability: 10 ways to kick it up a notch (51:49)

– Creating Accessible PDF Documents with MS Word and Acrobat Pro (57:57)

1. Creating accessible electronic content handout

2. One page accessibility quick guides made available by (NCADE)

3. Canvas general accessibility design guidelines

4. Moodle general accessibility design guidelines

5. Google accessibility - all products

6. Chrome and Chromebook accessibility

7. Adding ALT tags to Google slides

8. Accessible document creation, MS Word and Accessible PDF

9. @One course - Creating Accessible Online Courses

Microsoft Word 2011 (Mac)

Added May 2013: This handout was created for Mac users and provides information for creating accessible documents in Microsoft Word 2011.

View “Microsoft Word (Mac)” Cheatsheet

Microsoft Powerpoint 2011 (Mac)

Added May 2013: This handout was created for Mac users and provides information for creating accessible presentations in Microsoft PowerPoint 2011.

View “Microsoft PowerPoint (Mac)” Cheatsheet

Accessibility Office 2013 FACT sheet

Microsoft Word 2007/2010 (Windows)

Added June 2012: Microsoft Word is currently the most common word processor on the market. Word files can also be the starting point for other files, such as PDF and HTML. Having the correct tools to create accessible Microsoft Word documents is imperative to improving your institution’s accessible content.

View “Microsoft Word” Cheatsheet

Microsoft PowerPoint 2007/2010 (Windows)

Added June 2012: PowerPoint is presentation software from Microsoft. Although typically used to display “slides” during face-to-face meetings and presentations, it is also used on the web and with distance education technologies.

View “Microsoft PowerPoint” Cheatsheet

PDF Conversion in Microsoft Word/PowerPoint 2007/2010 (Windows)

Added June 2012: After HTML, PDF (Portable Document Format) files are probably the most common files on the Web. PDF is usually used when a file needs to appear or print a certain way, regardless of the browser or technology. Microsoft Word and PowerPoint provide additional resources to properly create high-quality tagged PDF files.

View “PDF Conversion” Cheatsheet


Adobe Acrobat XI

Added August 2013: Adobe Acrobat XI features improved accessibility features from Adobe Acrobat X.

View “Adobe Acrobat XI” Cheatsheet

Adobe Acrobat X

Added June 2012: PDF files can be created in an assortment of programs, with varied results. Adobe Acrobat X is a valuable tool to insure your PDF documents are accessible to everyone, regardless of how they were created.

View “Adobe Acrobat X” Cheatsheet

Adobe InDesign CS5.5

Added September 2012: Many designers use Adobe InDesign to develop print and web documents. This handout reviews the steps needed to create accessible PDF documents in InDesign CS5.5.

View “Adobe InDesign” Cheatsheet


Fall 2012 – Faculty in-service workshop

Title: Student perspectives on designing accessible learning environments

Join DSPS students in a dialogue regarding self-disclosed learning profiles, related educational limitations, and a universal design approach for equal access.


Legal Landscape for providing access

SBCC Curriculum – Access and Compliance

Classroom assumptions

How does the learning environment present barriers and facilitators?

Flyer – DSPS faculty (instructors please refer students)

Instructional design considerations matrix


Experiences of Students with Disabilities

From Where I Sit” – students share their experiences in the college classroom.

Overview – Diversity of web users

Tutorial – 10 modules on the common needs in Distance Education for individuals with disabilities

@One course – Creating accessible online classes

(repeated minimum three times a year)

The Hidden World of Dyslexia and Attention Deficit Disorder

Video (26:46)

How Blind People Read the Internet

Introduction To The Screen Reader – Video (7:04)


Universal Instructional Design Principles for Moodle

Reducing Access Barriers for Students Who Are Deaf

Accessibility in Interaction Design

Accessibility of Learning Management Systems

Creating Accessible Online Learning Content

Distance Learning Fact Sheets for Accessible Education

Tips, solutions, and summary of issues involved in making accessible distance education.

Elluminate Accessibility (web conferencing)

Glossary of Accessible Technology

Tutorials for Steps in Creating Accessible Course Materials

Microsoft Word Accessibility

NCDAE Factsheets on Tools used in Distance Education

Principles of Universal Design

Creating Accessible Powerpoint Guidelines

The Faculty Room – Univ. of Washington

Universal Design For Learning (Merlot)

Universal Design Steps for Online Courses

Universal Design of Instruction (video)

Universal Design in Online Instruction

Powerpoint for Senate Committee Chairs 10/30/2009

Equal Access: Universal Design of Instruction – Univ. of Washington

Web Accessibility Evaluation Tool – WAVE

Web 2.0 Accessibility Webinar (11/3/2009)

Web 2.0 Access

Application and Operating Systems Accessibility

Adobe Accessibility training resources

PDF accessibility audio archive and powerpoint handout

Adobe Accessibility Event (10/2010)

Morning panel discussion

Adobe Acrobat presentation

Accessible web video – Flash video player w/ accessibility plug-ins

Mac and Apple user accessibility

Microsoft Word document accessibility

Word for Windows

Word for MAC

Moodle Accessibility and Vision Impaired Users

SKYPE accessibility

for MAC

for Windows

Wimba Classroom Accessibility Best Practices Guide

Wimba’s Accessibility Mission


Office of Civil Rights and Internet Accessibility (4/22/10)

Google Announces Automatic YouTube Captioning (3/2010)

Justice Dept. ruling: E-book readers and accessibility (1/13/2010)

FAQ’s – OCR guidance on legal obligations and use of technology in higher education.

Web Accessibility – No longer an afterthought (12/15/09)

Google Engineers – Tech Close-Up on Access to Google (11/20/09

Accessible I TUNES U Content (document)

Twitter Accessibility

Creating Accessible I TUNES U Content (I-Tunes site with supporting videos)

YouTube – Automatic captions (11/19/2009)

YouTube – captions and subtitles

Getting started: Adding/editing captions

YouTube videos – as more instructors make use of videos on YouTube, be aware the videos you incorporate into class activities should be closed-captioned. Link to a WEBINAR that describes the process for captioning videos that are housed at YouTube.

Resources From Other Campuses

Accessibility – University of Minnesota