How to file Incident Report" for lost / damaged/ stolen laptops
How to file Incident Report" for lost / damaged/ stolen laptops
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1. File an incident report with the BU Head's approval. Access form below.
IT Asset Incident Report Template.pdf2. Send the approved form to IT Helpdesk with the photo attachment of the damaged laptop to create as a ticket.
3. Ticket will be escalated to the third party (Zenshin) if the damaged hardware is still under the warranty.
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