Signature Certificate

A signature certificate is a way for you to track who opened and signed a document. It will be shown on the last page of the PDF file when you download a completed document.

Signature Certificate includes:

• Document REF#,

• Signers' names,

• Signers' signatures/initials,

• Verified email addresses,

• Signers' IP addresses and location,

• Time Stamps on when the document was sent, viewed, and completed (UTC format).

View signature certificate

Open a completed document and select Download to generate a PDF with a signature certificate. Alternatively, click the three vertical ellipses at the top right and select Download > Download as .pdf from the dropdown. 

You can also download a signed PDF from the document list. To do this, hover over a document on the far right and click three vertical ellipses. Select Download from the dropdown. 

Scroll down to the last page of the PDF file to see the signature certificate and your recipient’s signature.

Note: A signature certificate won't be generated for manually completed documents.

A signature certificate won't be generated if you use the Initials field only. 

Note: A completed document is public (available for a recipient/signer) for 6 months after completion.