Need Help?

We recommend that you follow this step-by-step process so that we can get you the help you need.

If this is an urgent matter, please complete the Timely Tech Support request form below.

Hang tight... Help is on the way!

Step 1: Inform your student's teacher of the issue. The issue may be within the teacher's control (e.g. getting an access code or invitation to a program that they are using in their class).

Step 2: If the teacher cannot resolve the matter immediately, the school's tech will step in and troubleshoot the matter based on the information from the teacher.

Step 3: Please complete this quick Tech Support Request form. A member of our team will be in touch with just as soon as possible.