The Farm at Cape Kidnappers
Hawke's Bay, New Zealand
Head Golf Professional
ABOUT THE FARM AT CAPE KIDNAPPERS
CLIFTON, NZ | Cape Kidnappers Golf Course features eighteen holes of golf designed by Tom Doak of Renaissance Design, Traverse City, Michigan. Seventeen holes have spectacular views of the Pacific Ocean, five of which are played alongside cliffs that plunge 430 feet to the sea. The course played host to the PGA TOUR’s Kiwi Challenge in 2008 and 2009. Cape Kidnappers has received numerous accolades and awards including being ranked as high as the 16th best golf course in the world by Golf Digest.
The Farm at Cape Kidnappers is set on 6,000 acres of pristine farmland. The facility features 22 guest suites and a four-bedroom Owner’s Cottage. The main lodge features breath-taking 180-degree views of Hawke Bay, the Pacific Ocean, and Mt. Ruapehu.
Facilities include the 18-hole championship golf course, a swimming pool, as well as a luxury spa and fully equipped fitness centre. The property also features various hikes and walks and the largest mainland gannet colony in the World.
The lodge is part of the prestigious Relais & Chateaux Collection and was recently named the best golf resort in the world by IAGTO (Intl. Assoc. Of Golf Tour Operators).
POSITION OVERVIEW
Job Structure
Reports to: Director of Golf
Position Type: Full-Time, Year-Round
General Purpose: The Head Golf Professional is responsible for all aspects of the golf operation at Cape Kidnappers. The position reports to and works closely with the Director of Golf for Cape Kidnappers and Kauri Cliffs and takes direction from ownership. The position will work alongside the Golf Course Superintendent and Lodge Manager, to ensure a seamless guest experience across the wider property.
The position demands a significant amount of independence, and the successful candidate must show an ability to make sound decisions using technical discretion, sound judgment, and familiarity with the company’s policies and golf industry standards. The head professional works closely with the golf course superintendent to ensure that the golf experience remains world class. Additionally, interaction with other department heads on the lodging side of our business is critical to the success of the facility.
Responsibilities include training and supervising full-time/part-time/casual staff, revenue/expense management, supervising and maintaining the golf cart fleet, caddie program management, managing the practice facility, managing retail inventory, merchandising, overseeing clubhouse operations, and golf sales/promotion on a domestic level. Responsibility is also required in assisting in establishing the budget and monitoring expenditures to ensure efficient operations.
ESSENTIAL JOB FUNCTIONS
Ensures completion of daily reports of transactions and ensures funds are collected accurately and precisely
Supervises the merchandising and maintenance of the pro shop inventory, which carries golf apparel/supplies
Extensive knowledge of apparel, industry trends, fashion and consumer behaviour are required
Monitors the quantity of goods and materials in stock through an automated central inventory control system and establishes reorder standards
Hires, schedules, evaluates, and trains staff on policies, procedures, and responsibilities
General oversight of the Golf Shop, Cart Storage Facility and Locker Rooms
Develops/executes written operational procedures and is exceptionally detail oriented
Works closely with golf organizations, golfers, suppliers, agents, and industry representatives
Schedules golf cart usage and manages the golf cart fleet appropriately
Authorizes payments to suppliers; verifies bank reconciliation statements and marketing and management accounts
Meets the public, schedules tee times and answers questions regarding the use of golf facilities
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service
OUR IDEAL CANDIDATE
Experience Required
Our ideal candidate will be a Class “A” Member of an internationally recognized PGA organization and have a minimum 4 years’ experience as a first assistant, or experience as a head professional. Other combinations of experience and education that meet the minimum requirements may be substituted. We expect the individual to have an undergraduate degree and a working knowledge of superior customer service. A background that includes exposure to luxury lodging operations is considered especially beneficial.
Additionally, the successful applicant should be well versed in:
Service standards and training
Principles and practices of supervision/leadership
Cash handling procedures and internal control
Golf operation organisation and management
Merchandise marketing and inventory control – This is of critical importance as high-end retails sales experience in a similar environment will be considered especially beneficial.
And should have the ability to:
Perform a broad range of supervisory responsibilities over others
Work cooperatively with other staff, guests, and the public
Uphold all relevant Health & Safety requirements and procedures
Provide a professional service to our guests teaching golf according to PGA teaching standards
COMPENSATION & BENEFITS
Base salary is expected to be $80,000.00 to $90,000.00 commensurate with experience
End of FY bonus potential of up to 10% of Salary ($8,000 to $9,000)
Holiday Pay of Time and ½.
Minimal Lesson income
Annual International Flight – Economy
Clothing Allowance
Relocation assistance, Flight, Extra Luggage, Etc depending on the candidate
NZPGA or USPGA Dues Paid
70% of Lessons Taught ($180 per hour)
Staff Uniforms Provided
Playing and Practicing Privileges (Immediate Family Included)
Normal Annual/Alternative/Sick Leave entitlements as required by law
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is January 6, 2023 at 10:00 PM Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, The Farm Head Golf Professional
Please address all correspondence to - Mr. Raymond Geffre
David Wilson, PGA and Jonathan Gold, PGA are the lead consultants on this recruitment. Please direct all questions to their attention via email.
The employer does not wish to be contacted at this time.
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