Fort Collins Country Club

ESSENTIAL JOB FUNCTIONS

Member Experience and Engagement

• Maintain a strong, visible presence throughout the Club — on the golf course, practice areas, and clubhouse.

• Actively play with members of all skill levels, fostering relationships and enthusiasm for the game of golf.

• Create a warm, inclusive, and service-driven golf culture that promotes participation across all demographics.

• Deliver clear, engaging golf communications across Club platforms, including newsletters, emails, and digital boards.

• Serve as an ambassador for Fort Collins Country Club in the community and the PGA Section.

Instruction and Player Development

• Lead by example as a skilled and passionate teacher.

• Develop comprehensive instructional programs and clinics for adults, juniors, and families.

• Promote year-round player development, including women’s and junior initiatives.

• Build an environment that encourages learning, enjoyment, and continuous improvement.

• Stay current with teaching technology and trends to enhance member instruction.

Programming and Tournaments

• Design and manage a diverse annual golf calendar balancing competitive and social play.

• Deliver exceptional event experiences that are organized, fun, and inclusive.

• Oversee league play, member-guest events, and Club championships with professionalism and attention to detail.

• Enforce Club policies and ensure fair, equitable access to the golf course and practice facilities.

Retail and Merchandising

• Oversee all aspects of Golf Shop operations, including buying, merchandising, and inventory control.

• Curate a merchandise mix that reflects member preferences and enhances the Club brand.

• Maintain strong vendor relationships and ensure a premium retail experience.

• Implement creative sales strategies that increase profitability and member satisfaction.

Leadership and Staff Development

• Recruit, mentor, and retain a high-performing golf staff.

• Foster a culture of accountability, professionalism, and enthusiasm.

• Provide continuous coaching, feedback, and professional development opportunities.

• Conduct regular staff evaluations focused on growth and succession planning.

• Model integrity, hospitality, and teamwork in every interaction.

Financial and Administrative Management

• Prepare and manage annual budgets for golf operations and retail.

• Maintain fiscal responsibility through accurate forecasting, payroll oversight, and expense management.

• Ensure accurate use of POS systems and reporting tools.

• Collaborate with Club leadership to align financial performance with strategic goals.

Governance and Committee Partnership

• Serve as a trusted advisor to the Golf Committee and General Manager.

• Provide input on Club policies, capital projects, and golf course improvement initiatives.

• Communicate decisions and follow-through effectively and consistently.

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• PGA Class A Member in good standing

• Bachelor’s degree or equivalent professional experience

• 7–10 years of progressive leadership experience in private club or high-end golf operations

• Proven expertise in instruction, merchandising, and tournament management

• Demonstrated success in staff development and mentorship

• Strong business acumen and retail management experience

• Excellent communication and interpersonal skills

• High playing proficiency and passion for the game

Core Competencies

• Member-Driven Mindset: Prioritizes member experience above all else

• Instructional Excellence: Passionate, visible, and effective teacher

• Leadership and Mentorship: Develops people, builds teams, and plans succession

• Retail Acumen: Creative, trend-aware, and financially disciplined merchandiser

• Visibility and Presence: Active on the course and in Club life

• Integrity and Professionalism: Sets and models high standards of conduct

Working & Physical Conditions

• Ability to work in varied conditions including indoor and outdoor settings, heat or cold, weekends, and holidays

• Manual dexterity and mobility across Club property

• Capable of lifting up to 30 pounds

• Strong communication, analytical, and organizational abilities