Emergency Student 1:1

General

Does my child have to get a device?

No, Chromebook distribution is opt-in. If you have a device at home, students can access all work from that personal device. If you do not have WiFi Internet at home, there is no need to get a Chromebook. Instead, work packets will be available for your child at the school.

Do students need their devices everyday?

Yes, students should expect teachers to provide digital content and materials everyday.

Why are students getting a device assigned to them?

To enable e-learning opportunities due to emergency school closing.

Can I decorate my Chromebook?

No, it is always fun to decorate and make something your own, but the district will continue to service the machines and we must keep them all standard looking.

How will I be able to tell my Chromebook from others if I can't decorate it?

Each Chromebook will have an identification number on the back. The number will be inventoried to your name.

If I leave a school in Pender County Schools to go to another school/district, what should I do with the Chromebook and charger?

Return it to the school when school resumes.

Accounts

Can students access personal email accounts from PCS devices?

No, students are not allowed to access their personal email accounts on PCS devices.

Installation

Who is responsible for updating the device (software and applications)?

The Chromebook Operating System, Chrome OS, updates itself automatically. Students do not need to manually update their Chromebooks. By logging in with their school email account, Chromebooks seamlessly integrate with the Google Apps for Education suite. This suite includes word processing (Docs), spreadsheets (Sheets), presentation (Slides), web page (Sites), along with other features such as Drive, Mail, and Calendar.

What about computer viruses getting onto the Chromebook?

Since the applications run through the browser and online, there is little worry about having viruses infect the Chromebook’s software or hardware.

How much storage do students have?

Google provides students with unlimited storage in Google Drive. However, if you do not have WiFi Internet access, teachers will setup the Chromebook for offline use which limits storage.

What applications will be available on my child’s device?

Students will have access to all needed digital content and applications for their classes through ClassLink, our county's single sign-on portal. For more information about how to log your students into ClassLink please visit the link.

Can students download apps?

No. Student access to the web store is limited.

Filtering

Why are music sites blocked? Sometimes I want to listen to music when I'm doing my work but the sites are banned.

Streaming audio and video takes up a lot of Internet bandwidth, which is shared by everyone in the school system while on campus. In addition, we filter sites, to include audio and video sites, while on and off campus that do not have direct links to instruction because we are trying to make sure resources are provided for teacher/student instruction and productivity with support personnel.

Will there be filtering on the Chromebook while my child is at home?

Yes, county provided Chromebooks are filtered at home and school with the district’s filtering system. In addition, teachers have the ability to monitor student work at home while they are logged in to their PCS account.

Home Usage

Can the devices be used at home?

Yes, if your home has a standard WiFi network, the devices will have the same filtered web access as they would at school. Simply add your home WiFi network to the device and log in as you normally do at school. If you don’t have a standard WiFi network at home, a cellular hotspot will provide the same experience. However, with this type of connection, please be aware that your cellular data will be used and data rates from your cellular provider will apply.

For additional information about Internet access with Chromebooks, please refer to the following document: Chromebook Access Away From School.

Who to Contact

Technical Assistance

Instructional Assistance

Dr. Charles Aiken - Email: charles_aiken@pender.k12.nc.us