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OUR HOTEL LODGIN RULES
LODGIN RULES AND REGULATIONS
- To make our hotel a safety place, we invite you to follow all the Colombian laws protocols.
- All guests and clients during their stay at Courtyard® by Marriott® Bogota Airport Will agree to the Colombian law and the hotel s rules and regulations, which you declare to know.
- Guest must leave the room before noon the day of their departure to avoid an extra day charge.
- Lodging is charged per day. For these effects a day is considered the period of time between the arrival and 12 PM of the next day or the same day of the arrival. Stay under the "day use" mode do not apply to this rule.
- Guest who would like to extend their stay beyond the departure date specified in their reservation must request it at the reception and if there is availability it will be extended, otherwise the guest must leave the room at noon the day of the departure.
- In order to access the room all guest must pay their entire stay in advance and leave a guarantee with credit card, cash or company email for the extras.
- The hotel will only allow entering the rooms, people with an official identification and who had been registered at the Reception. No minors will access the rooms without their parents or legal guardians.
- Every guest must settle the bill before leaving the hotel. Otherwise the hotel will use the credit card given as guarantee to pay the bill in full.
- According the Colombian tobacco law and internal environmental conservation policies our hotel is entirely nonsmoking. If you smoke in your room, 200 US Dollars will be charged in your bill for a major cleaning.
- You will find in your room a safe deposit box to keep your values and personal belongings. Therefore, the hotel does not take any responsibility for any lost articles, and misplacement of money, jewelry and other values.
- The hotel does not take any responsibility for belonging abandoned by the guests after 90 days from the departure date.
- Guest are not allowed to make excessive noise inside the rooms or at any public area, disturb other guests, bring animals into the premises, use the rooms for unlawful activities or hold meetings that have the aim to disturb public order.
- Is prohibited to use the electrical power and other services installed in the room for other purposes for which they were conceived. It is forbidden to steal or damage the hotel's furniture, decoration, structure, equipment or the facilities in general and what it is in them.
- The cost of repairing and/or replacement will be responsibility of the guest, as well the daily rate of the room multiplied by all the days that it is not available for selling due to the repair of the damage caused by the guest.
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