RETURN ANNOUNCEMENTS: When returning to the rail roads with billing reference numbers, please note these reference numbers are ONLY FOR EMPTY BILLING and they do expire on a regular basis. You should refer to this page daily to receive the latest instructions on where and how to return ONE's empty containers. When returning to the rail with reference #'s you should rail bill through ONE's Service Provider Portal (Click Here). Please ensure you are not returning Shipper Owned (Click Here) or Off Hire containers (Click Here).
DAMAGE RETURN PROCESS - Email NA.EMPTYEQCEAST@ONE-LINE.COM along with Pictures and TIR ticket of the Damaged unit.
If this is an offhire container, please return per instructions or contact NA.EQCOFFHIRE@ONE-LINE.COM
PICKUP ANNOUNCEMENTS: