RETURN ANNOUNCEMENTS: When returning to the rail roads with billing reference numbers, please note these reference numbers are ONLY FOR EMPTY BILLING and they do expire on a regular basis. You should refer to this page daily to receive the latest instructions on where and how to return ONE's empty containers. When returning to the rail with reference #'s you should rail bill through ONE's Service Provider Portal (Click Here). Please ensure you are not returning Shipper Owned (Click Here) or Off Hire containers (Click Here).
For Damaged and Garments: please attached pictures and email na.emptyeqcinland@one-line.com and na.mnr@one-line.com for return instructions
Please note: MCCP chassis should be used. Email mccp@ccmpool.com
If return info indicated plan# - bill to CSX, please follow 2-steps process:
1) Using the plan#, empty bill online on ONE website, Service Provider Portal.
2) Once container is empty billed successfully, get a reservation online on CSX website.
Empty container should have an empty billing and reservation to be ingated at CSX rail.0
PICKUP ANNOUNCEMENTS: