RETURN ANNOUNCEMENTS: When returning to the rail roads with billing reference numbers, please note these reference numbers are ONLY FOR EMPTY BILLING and they do expire on a regular basis. You should refer to this page daily to receive the latest instructions on where and how to return ONE's empty containers. When returning to the rail with reference #'s you should rail bill through ONE's Service Provider Portal (Click Here). Please ensure you are not returning Shipper Owned (Click Here) or Off Hire containers (Click Here).
***DAMAGED, PLEAE EMAIL TO INLAND TEAM WITH PICTURE AND ADD MNR TEAM (NA.MNR@ONE-LINE.COM )
*** PLEASE NOTE: IF THE UNIT IS NOT TAKEN TO RAIL ( * CN , * CSX * NS ) THE RAIL BILLING MUST BE CACNCELED BY THE MOTOR CARRIER THROUGH ONE SERVICE PROTAL SELECT "RailBilling Cancellation Request" OPTION .
IF THE RAIL BILLING IS NOT CANCELED AND INACTIVE RESULT IN MISBILLING OR MIS ROUTE OF THE CONTAINER THE MOTORE CARRIER THAT REQUESTED THE EMPTY RAILBILLING WILL BE CHANRGE $250 ADMIN FEE AND COULD BE SUBJECTED TO ANY RELATED COST DUE TO MISROUTE.
*** GOH AND GARMENT EMAIL NA.EMPTYEQCINLAND@ ONE-LINE.COM FOR ETRUN INSTRUCTIONS
PICKUP ANNOUNCEMENTS: