Automated Export Booking Switch Service

This form is used when a customer or trucker needs to switch a container from one export (or shipper pool release) booking to another export booking. This is not to be confused with a street turn request where a container is being reused from an import to an export booking. Those requests can be done through the Street Turn function on the Service Provider Portal.

This Export Booking Switch form is supported by Robotic Process Automation (RPA) technology. Which means your request is processed within 30 minutes.  The bot processed the form requests from 7:30AM EST to 8:00PM PST. When completed it will send the requester an email that the switch was successfully completed.  If any issues the bot will send an email to the requester and ONE Equipment Administration team to assist. 

We highly recommend the use of this form for coastal shipper pool customers. If you are having issues with bookings being rolled due to no activity on the export booking, this form can be used to notify ONE which containers will be assigned to which export booking.