At OKCPS, we strive to maintain a harmonious relationship between parents, teachers, staff and administration. Occasionally, misunderstandings occur and resolutions need to be made.
Issues and concerns are best resolved on the level at which they occur. By following these steps, situations can usually be resolved in a quick and fair manner. Below is the process parents or guardians should take to resolve a situation.
The most direct route to resolving a concern is to speak directly with the person involved, whether it is a teacher, a coach, a bus driver, etc. More than 95% of concerns are resolved through communication with those involved.
The principal is in charge of each campus and is responsible for the school’s operation. Explanations of policies and procedures, various clarifications and all types of campus information are available in the principal’s office.
Call the PK-12 Office at 405-587-0010 to reach the appropriate administrator or director. This step should be taken only when steps one and two have not resolved the concern.
If your concern has not been resolved in Steps 1 through 3, then a call to the Superintendent’s Office is appropriate.
