Aviemo Privacy Policy
Effective Date: 20 August 2025
Aviemo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our app. By using the Aviemo app, you agree to the collection and use of information in accordance with this policy.
We collect the following types of information when you use the Aviemo app:
Personal Identification Information: Your name, phone number, email address, and payment details to provide services and process your transactions.
Device Information: Details such as your IP address, mobile operating system, and device identifiers to improve app performance and security.
Location Data: With your permission, we collect real-time location data to connect you with drivers and to enable accurate pickups, navigation, and deliveries using Google Maps API.
3. Information We do not Collect
We do not read or send your SMS messages, and we do not access/write Call Logs or act as your default Phone/SMS app.
We do not sell personal data.
We use the collected information to:
Provide and improve the functionality of the Aviemo app.
Process payments and manage transactions.
Connect you with nearby drivers for transport services.
Send notifications and updates regarding trips, pickups, and deliveries.
Analyze performance and enhance user experience.
We may share your information with third parties in these cases:
Service Providers: For payment processing, analytics, or to improve app functionality.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
All third-party services (including Google Maps API) comply with their respective privacy policies.
We use encryption technologies such as HTTPS to safeguard your information during transmission. However, no system is 100% secure, and we cannot guarantee absolute protection of your data.
We retain your personal data only as long as necessary to provide services. You may request deletion of your account or data via the app or by contacting us at info@aviemo.com. We may retain certain data where legally required.
You have the right to access, update, or delete your personal data. You may also withdraw consent for location access or marketing at any time through your device settings or by contacting us.
Aviemo may offer digital services such as premium ride options or features. Purchases are processed securely through trusted third-party providers (e.g., Google Play, Apple Pay). Aviemo does not store payment details directly.
Aviemo allows communication between drivers and customers for coordinating rides. This may include in-app text messages or notifications related to trip status. Aviemo does not allow sharing of images, audio, or unrelated content between users.
If future updates introduce such features, we will update this policy accordingly.
Location data is essential to Aviemo. Your pickup and drop-off points, as well as your real-time location, are shared only with drivers handling your request. Location sharing is not available to the general public or unrelated third parties.
You can disable location services via your device settings, though this may impact app functionality.
Aviemo may provide rewards or discounts for completed trips, referrals, reviews, or maintaining a low cancellation rate. These incentives are subject to terms and conditions and cannot always be exchanged for cash. Data related to your activity (e.g., completed trips, cancellations) may be collected to support the rewards program.
Aviemo integrates third-party SDKs such as:
Google Maps API (for navigation and location services).
Payment processors (for secure transactions).
Analytics tools (to understand usage patterns).
We recommend reviewing the privacy policies of these providers.
Before accessing sensitive data such as your location, Aviemo will request permission via your device. You may grant or deny consent at any time. Certain features may not work without these permissions.
We may update this Privacy Policy occasionally. Updates will be posted in-app or on our website. Continued use of Aviemo after updates constitutes acceptance of the revised policy.