OBEN DIGITAL LEARNING

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Common Device Questions and Links

Q: What if my child needs a district device and has not been able to pick one up during prior scheduled distributions?

A: Have a parent/guardian fill out the Device Loan Agreement Form. Once complete, ask your homeroom or first period teacher to please place a ticket with the name, grade and class of the student.

Q: What if my device is having issues powering on, charging or keeping a charge?

A: Please check that your charger matches your device (model 5190 uses a 45 W charger and model 3100 uses a 65 W charger) .

Q: What if my child lost or damaged his/her device?

A: Have a parent/guardian fill out a Chromebook Repair Ticket and submit it with your damaged device and charger to your school's library media specialist. You will be billed a $50 maximum deductible for the first offense and receive a loaner while it is billed and paid via MySchoolBucks.

Q: What type of stylus should I purchase as part of my supplies?

A: Students have found success with some of the following stylus pens: Mixoo, Meko, Bargain Depot

IF YOU DO NOT HAVE A DEVICE, DO NOT HAVE INTERNET, CANNOT LOG INTO YOUR CHILD's GOOGLE CLASSROOM OR SEESAW, PLEASE CONTACT YOUR CHILD'S TEACHER TO PLACE A TICKET TO INFORM OUR TECHNOLOGY TEAM

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