Below are troubleshooting tips, quick-guides and documentation for the CT HMIS CaseWorthy Implementation.

Administration

1. CT HMIS -  Data Coordinator (HDC) Roles and Responsibilities

2. CaseWorthy System Requirements

General

1. CT HMIS - Adding a Case Manager

2. CT HMIS - How to Add and Enroll a Family Member to an Existing Family Using Add and Enroll Workflow

3. CT HMIS - How to Add a Family Member to an Existing Program Enrollment and Complete the Required At Entry Assessments (No Workflow)

4. CT HMIS - Clients who refuse to sign the HMIS Consent and ROI

5. CT HMIS - How to Complete all required Program Assessments for the Family Member’s added outside of the workflow

6. CT HMIS - Entering a Financial Service Request

7. CT HMIS - Exiting one family member from Enrollment (When the HoH and other members stay Enrolled)

8.  CT HMIS - Unresponsive Script Error During Check-in

9. CT HMIS - Required System Specifications for CaseWorthy

10. CT HMIS - Using Service plans

11. CT HMIS - Editing an Assessment

12. CT HMIS - Updating a Financial Assessment

13. CT HMIS - How to Complete Assessments that are Pending 

14. CT HMIS - "Canceling" a Service Request that has been approved

15. CT HMIS - How to add a Release of Information (Outside of the workflow)

16. CT HMIS - Duplicate Program Enrollment Appears 

17. CT HMIS - What happens when Enrollment/ Services / Bedlist Enrollments are deleted in CaseWorthy

18. CT HMIS - How to Reopen a Program Enrollment

19. CT HMIS - CHN View Only Roles

20. CT HMIS - CaseWorthy Role Information

CT Plus / CABHI / GBHI

1. CT Plus / CABHI / GBHI - Program Documentation

COVID-19

1. CT HMIS - COVID-19 Data Extract Documentation

2. CT HMIS - COVID-19 Data Entry - Quick Guide

DDaP / DMHAS / PATH

1. CT HMIS - DDaP Assessment Issue with “Co-occurring” and “Screening Date”

2. CT HMIS - DMHAS Acuity Index Outcomes Assessment/Report Quick Guide

3. CT HMIS - PATH Outreach Quick Guide

4. CT HMIS - PATH FY2024 Report Documentation

5. CT HMIS - DMHAS New PATH Workflow Webinar Q & A Report July 2022

D.I.G. - CareWare

1. CT HMIS - Care Ware (D.I.G.) - Program Documentation 

Emergency Shelter

1. CT HMIS Emergency Shelter - Quick Guide

2. CT HMIS - How to Check Data Quality on Shelter Utilization (SUR) Report

3. CT HMIS - How to Delete a Shelter Check-in

4. CT HMIS - How to Enroll/Check-in clients into “at reservation” Bedlist (After Enrollment)

5. CT HMIS - How to Remove a Client Still Showing on Check-In Screen After They’ve Been Discharged (Exited)

6. CT HMIS - Can't See Bed Night Service

7. CT HMIS - Emergency Shelter HUD Non-Cash & Health Ins (Y/N) Assessment Quick Guide

Food Pantry

1. Food Pantry V2 - 2021 - Documentation

HOPWA

1. CT HMIS HIV/AIDS Acuity Index Outcomes Assessment/Report Quick Guide

2. CT HMIS - How to Access and Use the HOPWA Provider Waitlist Options Quick Guide

MFA - Multi Factor Authentication

1. Troubleshooting Multi Factor Authentication for CT HMIS CaseWorthy

2. CaseWorthy - CT HMIS Contact Information Update for Multi Factor Authentication Settings (MFA) Quick Guide

3. CaseWorthy - CT HMIS Contact Information Update Video with Audio instructions

Rapid Resolution

1. CT HMIS - Rapid Resolution Guidance

Runaway Homeless Youth

1. CT HMIS - Runaway Homeless Youth (RHY) Quick Guide

Secure Jobs 2.0

1. CT HMIS - Secure Jobs 2.0 - Quick Guide

SSVF

1. CT HMIS - SSVF - Generating a HUD CSV File Export for Upload

2. CT HMIS - SSVF Data Quality Error Locator (from Repository DQ)

3. CT HMIS - SSVF Program Service Mapping Setup

Training

1. CT HMIS - End User - HMIS Training Registration Instructions

Supportive Housing (PSH/ESG/ Rapid Rehousing and Prevention)

1. CT HMIS - S+C/PSH/TLP/HOPWA/Services Only Quick Guide

2. CT HMIS - ESG (HP/RRH/SO) Quick Guide

3. CT HMIS - PH (PSH/RRH) Client Transfer Protocol

Vi-SPDAT / Coordinated Access

1. CT HMIS - VI-SPDAT 2.0/Coordinated Access Network and Coordinated Exit Quick Guide

2. CT HMIS - Coordinated Entry Event Scenarios 

Reports

1. Data Outliers Report Specifications

COC APR/CAPER

1. CoC APR & ESG CAPER 2022/SAGE APR - Generating a HUD CSV File Export for Upload

2. Chronic Homeless Status on the CoC APR 2017

3. Updating the Relation to HoH to correct the “Not a Valid Household” error on the CoC APR 2017 - Data Quality Report

4. HUD Fall Coc APR 2017 vs. 2017 Data Quality Report

5. How to resolve the error in Q5. Chronic Homelessness > Missing Time in Housing err in APR, CSV & DQ