RYAN NGUYEN

Education

B.Sc. Biology– University of Houston

Work Experience

• Consult and provide instructions to staff regarding storage and distribution of chemicals, research supplies and various gases.

• Implement the use of myNSM database system for tracking orders, and billing customers.

• Automated aging schedule in MyNSM to improve the tracking of Accounts Receivables

• Use P-card for majority of procurement expenses, and maintain impeccable invoice records for billing customers

• Manage inventory using FIFO (first in first out) procedures to maintain accurate inventory turnover, and avoid wastage.

• Provide chemical safety and handling training for all staff members.

• Reconcile 1074 report against MyNSM records to maintain accurate records of accounts receivables and paid invoices.

• Provide timely and safe delivery of research/lab supplies, gases, and chemical supplies to faculty and researchers.

• Schedule and supervise all MyNSM Research Store staff members and oversee their job responsibilities and duties.

Academic Support Assistant at Chemistry Department
Apr 2015 - Present
800 Calhoun Rd, Houston, TX 77004

• Assist and provide services to staff on computer systems and networks within the organization.

• Install and configure computer systems, diagnose hardware and software.

• Recognize and solving technical and application problems, either over the phone or in person.

• Troubleshooting system and network problems and replacing parts as required.

• Help desk operators

• Monitor and maintain the computer systems within the designated area.

Personal:

Grandfather fought for Vietnamese freedom and democracy