Information for Parents and Carers

As we’re backed by the UK’s most prominent internet industry players, BT, Sky, TalkTalk and Virgin Media, and are supported by leading child online safety experts, we’re able to offer you the best advice and information available on tackling e-safety issues.

We’re passionate about keeping children safe online and are here to help you make the right decisions for you and your family. Whether you’re looking for information for the first time, or an old hand, our website has everything you need to help make your children’s online life fulfilling, fun and above all safe.

Childnet’s mission is to work in partnership with others around the world to help make the internet a great and safe place for children.

We work directly with children and young people from the ages of 3 to 18 on a weekly basis, as well as parents, carers, teachers and professionals, finding out about their real experiences online, and the positive things they are doing as well as sharing safety advice.

Working directly with these audiences is important in helping us to equip them to stay safe online and informs the resources that we develop for them. The conversations that we have with them also helps to inform how we develop and respond to policy issues and the messages that we take to government and the internet industry about the real experiences of children and young people and what needs to be done to make them safer.

At the heart of all our work is the belief that when used properly the internet is a wonderfully positive tool for children and young people. We strive to take a balanced approach, making sure that we promote the positive opportunities, as well as responding to the risks and equipping children and young people to deal with them.

We are a partnership of three leading organisations: Childnet International, Internet Watch Foundation and SWGfL, with one mission - to promote the safe and responsible use of technology for young people.

What we do:

The partnership was appointed by the European Commission as the Safer Internet Centre for the UK in January 2011 and is one of the 31 Safer Internet Centres of the Insafe network. The centre has three main functions:

  1. Awareness Centre: to provide advice and support to children and young people, parents and carers, schools and the children's workforce and to coordinate Safer Internet Day across UK.
  2. Helpline: to provide support to professionals working with children and young people with online safety issues.
  3. Hotline: an anonymous and safe place to report and remove child sexual abuse imagery and videos, wherever they are found in the world.

The UK Safer Internet Centre is funded under the Connecting Europe Facility (CEF) programme of the European Commission. As such we contribute to the Better Internet for Kids (BIK) core service platform to share resources, services and practices between the European Safer Internet Centres and advice and information about a better internet to the general public. In line with the European Commission's Better Internet for Kids strategy, the key vision behind the BIK core service platform is to create a better internet for children and young people.