Tech Support for students during summer of 2021.
Also, please update your student’s device (directions) and in addition, try to force reboot the device by following these steps to see if the problem persists, before making the appropriate contact. If you are experiencing camera/microphone issues perform a camera/microphone and accessibility check. Here are the directions. All families are also encouraged to purchase Chromebook insurance at www.ezschoolpay.com.
You can learn more about the benefit, including eligibility and enrollment information, by visiting www.fcc.gov/broadbandbenefit, or by calling 833-511-0311
As part of the Everybody Learns initiative, please visit this resource first.
Any family without reliable internet access should reach out to their cell phone carrier. Most companies are providing increased access to data and cell phones can be used as a hotspot. See article here (http://bit.ly/39ZF2Kl)
Comcast Announces Comprehensive COVID-19 Response to Help Keep Americans Connected to the Internet (https://comca.st/2QrknHt)
Verizon's Response to COVID-19 (https://vz.to/2wiQeTJ)
If all the above options are exhausted, please fill out the Tech Support request form above.
Grades 5-12 Email Access
Effective March 23, 2020, students in Grades 5-12 were transitioned over to use Gmail as their email platform. Click on the links below to access student log-in to NPS email. Students in Grades 5-12 have access to email with their my.npsct.org address. Student email addresses are their firstinitiallastnameIDemail@example.com.