FAQ

Please note that information here is subject to change as we progress with development.

What is Nexus Health?

Nexus Health is an ongoing project and dynamic start-up whose goal is to improve the lives of our customers by enhancing the patient experience. We envision a future where our customers can reap the full benefits of an interconnected healthcare system.

I like the idea but…

I don’t want to wear a bracelet, are there other options?

Yes, there is an in-app version where you can pay $5 to receive your own ID and corresponding QR code. It will serve the same purpose as the bracelet with the downside being that a phone can be lost, damaged, run out of battery, and inaccessible to first-responders.

How will you keep my private information safe?

We will be hosting all our customer data on 3rd party cloud hosting services such as Amazon and Microsoft, they specialize in security and many sensitive institution such as banks use their services as well.


When we begin to hold more sensitive information like someone’s complete health record we plan on increasing security by compartmentalizing information on different servers, and verifying institutions on a blockchain.

How can I help?

There are many things you can do to help.

  • You can send us an email and let us know what you don’t like about our app, and what you would like to see, we always appreciate feedback.
  • You can also invest in our upcoming ICO or other crowd funding opportunities.
  • Most importantly, you can help spread the word on social media, and to friends and family.

Do you have a publicly available roadmap?

Our current roadmap is private as many of the milestones are in flux and being decided upon, when we have something more concrete we will immediately make it publicly available.

Are you partnered with any organizations?

At the moment we are actively searching out partnerships with various health institutions, unfortunately we are still in talks with all our potential partners so we cannot release any details on them. As soon as we have approval we will make the necessary announcement.

I’ve bought a NexID item, now what?

In-app ID

It’s probably a good idea to print out a copy of your QR code and write down the corresponding ID. From there you can begin inputting your health information in the my information page on our app. In that page you can put down as much information as you want and then select which information you want to be visible when your ID is scanned.

NexID Bracelet

Follow the steps in the app to verify your login info, one of the steps will ask you to scan your bracelet to complete the signup. From there you can begin inputting your health information in the my information page on our app. In that page you can put down as much information as you want and then select which information you want to be visible when your ID is scanned.