Privacy Policy

Smart IPTV (“we”, “our”, or “the App”) respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.

By downloading, installing, or using Smart IPTV, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with its terms. If you do not agree with this Privacy Policy, please discontinue use of the App.

1. What Data Do Our Apps Obtain?

We collect data about you and the way the Apps are used in various ways:

• Automatically Collected Data: The Apps collect certain data automatically, including:

  • Device type, device identifiers (such as the resettable advertising identifier assigned to your device), and IP address.

  • Operating system, general geographical data/location, Wi-Fi MAC address in your area.

  • Internet browser type, data connection status, and success/failure rate of connections.

  • App usage statistics and other non-personal diagnostics.

  • Note on Location: If you enable "Location" services on your device, we may collect precise location data using network triangulation, GPS, and Wi-Fi IP addresses for network analytics and troubleshooting.

• User Provided Data: Information you provide when downloading and registering the App, including:

  • Name, email address, age, username, password, and other registration data.

  • Transaction-related data (purchases, responding to offers, or downloading apps).

  • Information you provide when contacting us for support.

  • Data entered into our system when using the App (such as contact info).

We may also obtain data from other legitimate sources and combine it with the data collected about you.

2. Data Sharing and Advertising

• 2.1 Anonymization: To the extent feasible, we only use your data in an anonymized, hashed, or obfuscated way. Personally identifiable information is only used to the extent required to provide our services.

• 2.2 Third-Party Disclosure: We may disclose your data:

  • As required by law (e.g., to comply with a subpoena or legal process).

  • When we believe in good faith that disclosure is necessary to protect our rights, safety, or the safety of others.

  • With trusted service providers who work on our behalf and agree to adhere to this privacy statement.

  • With third-party advertising networks and analytics companies.

• 2.3 Personalized Advertising: We work with third-party advertisers to keep the App free. They may use anonymized data (like your device's ad identifier and location) to serve targeted ads. We do not pass any plain, personally identifiable data to ad networks.

• 2.4 Analytics: We partner with analytics companies to understand App usage patterns, such as frequency and duration of use.

• 2.5 Paid Version: Paid versions of our Apps generally do not contain advertising and will not use your data for advertising purposes.

3. Managing Your Data & Opt-Out Options

• Stop All Collection: You can easily stop all data collection by uninstalling the App using the standard uninstall process on your device.

• Location Opt-Out: You can revoke access to your precise location data at any time by deactivating "Location" in your device's privacy settings.

• Ad Tracking Opt-Out: You can reset or limit ad tracking via your device settings:

  • iOS/Apple: "Limit Ad Tracking" or "Ask App not to Track".

  • Android: "Opt out of interest-based ads" or "Reset advertising ID".

• Industry Opt-Out Tools: You can also manage your advertising choices through the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

4. Business Transfers

Your data may be disclosed or transferred as part of any merger, acquisition, debt financing, sale of company assets, or in the event of insolvency, bankruptcy, or receivership.

5. Children's Privacy

We do not knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that their child has provided us with data without consent, please contact us at admin@nexeltechcom.com. We will delete or anonymize such data from our systems within a reasonable timeframe.

6. Security

We are deeply concerned about safeguarding the confidentiality of your personal data. We provide physical, electronic, and procedural safeguards to protect the information we process. For instance, we limit access to authorized employees and contractors who need the data to operate or improve the App. Please note that while we strive to provide reasonable security, no system can prevent all potential security breaches.

7. Data Retention Policy

• User Provided Data: Retained for as long as you use the App and for a reasonable time thereafter. If you would like us to delete this data, please contact us at admin@nexeltechcom.com.

• Automatically Collected Data: Retained for up to 12 months, after which it may be stored in aggregate form.

8. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to consult this policy regularly for any updates.