Housing

Housing

As of Monday March 16, eviction proceedings and pending orders will be suspended statewide until further notice. Housing court functions such as landlord lockouts, repair orders, and serious code violations will continue.

As of Thursday March 19, New York has implemented a 90-day foreclosure moratorium and mortgage relief period for owners who can demonstrate they are not able to make timely payments due to the impact of the virus.

• Tenants Rights Hotline by Met Council - 212-979-0611 (ingles y espanol) or more info

• NYC Tenants' Rights During COVID-19 Emergency - Resource created by some lawyers at Mobilization for Justice (MFJ) NYC - Link (Scroll down to the bottom of the page to choose website language)

  • Tenant's Rights for Tenants with COVID-19 or Under Home-Quarantine Link

• Report attempted evictions - Anyone with knowledge of City marshals attempting to execute on warrants of eviction can report this activity by calling DOI’s Bureau of City Marshals at (212) 825-5953.

• Support for eviction prevention: Bronx Works, Catholic Charities (helps regardless of denomination), Coalition for the Homeless

• Rental Assistance - Rental assistance programs help New Yorkers experiencing homelessness move out of shelter and into stable housing by providing monthly rent supplements. Phone: 929-221-0043 Link

• One-Shot Deal Emergency Assistance The "One Shot Deal" emergency assistance program helps people who can't meet an expense due to an unexpected situation or event. HRA Info Line: 718-557-1399 Link

• Senior Citizen Rent Increase Exemption (SCRIE) and Disabled Rent Increase Exemption (DRIE) The NYC Rent Freeze Program, which includes the Senior Citizen Rent Increase Exemption (SCRIE) Program and the Disability Rent Increase Exemption (DRIE) Program, helps those eligible stay in affordable housing by freezing their rent. Link

SCRIE/DRIE Walk-In Center

66 John Street, 3rd Floor

New York, NY 10038

M-F 8:30 am - 4:30 pm

Phone: 311

Utilities

As of Friday March 13, New York utilities have volunteered to suspend utility shut-offs for power, heat and water for all customers.

Free WiFi at home:

Comcast - offering Essentials internet service designed for low-income families free for 60 days for new qualifying customers. Visit https://www.internetessentials.com/ for more information. Call 1-855-8-INTERNET for set up.

Spectrum - households with K-12 students can get free Spectrum Wifi for 60 days (including free installation for new customers). Call 1-844-488-8395 for set up.

Wifi via smartphone:

Metro PCS, T-Mobile, Sprint, AT&T and Comcast are all lifting their unlimited data caps for cell phone subscribers for at least 60 days. Contact your cellphone provider for more information.

MetroPCS will allow you to add a free 10GB of mobile hotspot per month by adding an add on service available in the MyMetro app, MyAccount or by calling Care at 611.

T-Mobile and Metro by T-Mobile are providing customers an additional 20GB of mobile hotspot/tethering service for the next 60 days coming soon.