Technology Support

FCC Affordable Connectivity program

Dear Parents and Guardians,


We are pleased to announce that our families who applied and qualified for free or reduced-cost school meals in the last 12 months can now also receive free or reduced-cost internet access. The new federal Affordable Connectivity Program (ACP) provides eligible households up to $30/month toward their internet bills and even includes a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet through a qualifying provider.


Meeting any of the following criteria could also make your family eligible for this benefit:

  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision;

  • Has an income that is at or below 200% of the Federal Poverty Guidelines;

  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;

  • Received a Federal Pell Grant during the current award year; or

  • Meets the eligibility criteria for a participating broadband provider’s existing low-income program.

Families can check their eligibility, sign up, and find fully covered plans at GetInternet.gov (mobile-accessible and available in Spanish) or by calling 877-384-2575 between 9 a.m. and 9 p.m. ET any day of the week.


Eligible households can also enroll through a participating broadband provider or by (1) going to AffordableConnectivity.gov to submit an online application or print a mail-in application and (2) contacting their preferred participating broadband provider and selecting a plan. Additional information about the Emergency Broadband Benefit is available at www.fcc.gov/ACP, or by calling 877-384-2575 between 9 a.m. and 9 p.m. ET any day of the week.


Emergency Broadband Benefit (Spanish)

Google Help for Students & Families

Resources from NPCSD

Click on the link on the left to access our NP Staff/Student Portal Page. Students: Your username is the first letter of your first name and your last name (i.e. jsmith@newpaltz.k12.ny.us).

Note: Some student accounts may include the first two letters of your first name and/or hyphens or apostrophes. If you have any difficulty signing in, please contact your teacher or submit a technology support ticket.

To change your password:

Sign out of your chromebook and click on the blue "Change Your Password" link on the sign in screen. Passwords must contain 8 characters, a capital letter, and a number or a symbol. If you need assistance, please submit a technology help ticket.

Google Presentation for Parents
FAQ

How to use your Google Calendar for Classroom (for Students)

Using your Google Calendar for Classroom

Responding to assignments in Google Classroom (for Students)

Tips for students responding to assignments in Google Classroom

Have questions about how to use various G Suite Apps like Google Drive, Google Docs, or Google Classroom?

Visit the site above for helpful resources and step-by-step guides.

Resources from Google

This is a series of seven videos to help support you and your child with remote learning.

Parental Controls and filters

For families seeking to add additional filtering to their child's school issued Chromebook, we recommend looking into creating a Family Link account.
Family Link
Adding a school account for a Family Link user

Additional Parent Control Options
(Thank you to Alex M. for creating these videos to help support our NPCSD parents/guardians)

Chromebooks

Taking-Care-of-Your-Chromebook.pdf

Digital Citizenship and Internet Safety

We've put together a site of valuable resources to help keep our students and staff safe online. There is also a section for parents to help you discuss digital citizenship and internet safety with your children. Similar to this tech support site, this site will be continuously updated.

Offers from Spectrum

Spectrum Internet Assist

The Spectrum Internet Assist program provides reliable, high-speed internet access at an affordable price for those who qualify.

Eligible low-income households can receive discounted 30 Mbps high-speed internet, along with Security Suite and an internet modem, at no additional charge.

Spectrum Internet Assist requires no contracts, and as always, there are no data caps or hidden fees.

https://www.spectrum.net/support/internet/spectrum-internet-assist/

Spectrum renews offer of 60 days of free internet for students, educators.

More information can be found here