Having trouble with Google Forms attendance? Here are some tips:

• Be sure personal email accounts have been logged out of on the device being used. Only emails ending in @mvisd.org will be able to access the Google Classrooms.

• When possible, use the Google Chrome browser. It works best with all Google Apps

• Watch this video on how to best set up multiple accounts Multiple Accounts within Google Apps

or

• Click on the three dots on a web page and open an incognito tab.

or

• Parents should sign out of both their email and their Google Classroom.

or

• If the problem persists, they must clear their cache. Here are the resources you can share with parents to help them do this: Chrome Windows Mac

or

• Parents can also try opening Classlink on a different browser. (Example: Chrome, Internet Explorer, Edge, Firefox)