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Why have customs detained my medicines, pharmaceutical products, health supplements, and cosmetics?
Only registered products and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be imported into Malaysia by the product import license holder/ cosmetics notification holder.
Only registered products and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be imported into Malaysia by the product import license holder/ cosmetics notification holder.
2. My parcel does not contain any illicit drugs, but only cosmetics/ supplements with FDA approval, and this product is from a legitimate company. So why is it detained?
All imports into Malaysia are subject to the Laws of Malaysia.
Only registered products and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be imported into Malaysia by the product import license holder/ cosmetics notification holder.
All imports into Malaysia are subject to the Laws of Malaysia.
Only registered products and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be imported into Malaysia by the product import license holder/ cosmetics notification holder.
3. How can I check if a medicine/supplement/cosmetic is available in the Malaysian market and registered with the MOH?
Please refer to the link below to check the information.
Please refer to the link below to check the information.
4. Why can't I import registered products or notified cosmetics from abroad into Malaysia?
Only product import license holders/cosmetics notification holders are allowed to import products registered and cosmetics notified with the Ministry of Health Malaysia (MOH) into Malaysia.
Only product import license holders/cosmetics notification holders are allowed to import products registered and cosmetics notified with the Ministry of Health Malaysia (MOH) into Malaysia.
5. Why was my previous parcel/luggage containing medicines, pharmaceutical products, health supplements, or cosmetics released?
The Pharmacy Enforcement Branch will proceed to screen pharmaceutical products, cosmetic, veterinary, and other consignments referred by customs only.
The Pharmacy Enforcement Branch will proceed to screen pharmaceutical products, cosmetic, veterinary, and other consignments referred by customs only.
6. What will happen to the seized items? Who is holding my confiscated goods? Where are my confiscated goods?
All imported goods that are imported illegally into Malaysia will be detained by the Royal Malaysian Customs and will be disposed of.
All imported goods that are imported illegally into Malaysia will be detained by the Royal Malaysian Customs and will be disposed of.
7. These products/cosmetics are for personal use and not business purposes. Why is it still being detained?
Whether for personal use or business purposes, only products registered and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be imported by the product import license holder/ cosmetics notification holder into Malaysia.
Whether for personal use or business purposes, only products registered and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be imported by the product import license holder/ cosmetics notification holder into Malaysia.
8. I or my family members or friends can only cure/control the disease with this unregistered medicine/product. How can I import unregistered drugs not in the Malaysian market to treat diseases?
Please refer to the link below on Application to Import/Manufacture Unregistered Products for the Purpose of Treating Life-Threatening Diseases.
Please refer to the link below on Application to Import/Manufacture Unregistered Products for the Purpose of Treating Life-Threatening Diseases.
9. Why are gifts from others withheld?
Only registered products and cosmetics notified with the Ministry of Health Malaysia (MOH) are allowed to be brought into Malaysia by the product import license holder/ cosmetics notification holder into Malaysia.
All imports are subject to the Laws of Malaysia.
All imports are subject to the Laws of Malaysia.
10. Why is the importation of the same product/cosmetics/medicine not stopped in other countries?
All imports into Malaysia are subject to the Laws of Malaysia.
Likewise, every import into a different country is subject to the laws of the corresponding country.
All imports into Malaysia are subject to the Laws of Malaysia.
Likewise, every import into a different country is subject to the laws of the corresponding country.
11. Can I, as an agent/staff of the company, buy products/cosmetics/medicine on behalf of my superiors?
Only product import license holders/ cosmetics notification holders are allowed to import products registered, and cosmetics notified with the Ministry of Health Malaysia (MOH) into Malaysia.
Only product import license holders/ cosmetics notification holders are allowed to import products registered, and cosmetics notified with the Ministry of Health Malaysia (MOH) into Malaysia.
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