MFSS ICT Tips & Guides

Cannot connecto to S.H.O.P Drive

Question mark on Desktop shortcut icon

This icon means the network drive cannot be found.

Problem with Shortcut alert after clicking on the shortcut icon

If the network drive cannot be found, you will see the above error message.

Before you begin

Please ensure that your computer is in the correct network.

WiFi connection in school

If you are in a MOE School and is using a SSOE1 computer, please ensure that your WiFi is connected to "MOENCS@SSOE2010".
If you are in a MOE School and is using a SSOE2 computer, please ensure that your WiFi is connected to "ADMIN@SSOE".

WiFi connection outside school

If you are outside MOE schools, please ensure that your VPN is connected. A yellow lock icon will appear on the Cisco AnyConnect icon at the taskbar.

Connect to mapped drives

All the accessible network drives are mapped as the following drives:

"S:/" (Teachers Sharing)
"H:/" (My Work Space)
"O:/" (<School_name>)
"P:/" (Projects)

Launch Map Drive script

[Updated for SSOE2]

Go to "This PC" on your SSOE2 Windows 10 device.
Navigate and run the: C:\APPS\MOTD\MAPSHOP.exe application.
This application will launch "Message of the day" application as well as mapping your S.H.O.P drive.

Get more help

You may approach the ICT Manager or the TA/DE if the problem still persist.

Report abuse