School Operating Hours (Mondays - Fridays: 8:00 am - 4:00 pm )
During school operating hours, students should contact the school for the following matters:
- SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments,
- Reset of KooBits Account password,
- Reset of Student iCON password,
- Queries on school-loaned laptops or
- Other HBL related inquiries
through the School-based Helpline at 63683925 or fill in the request through the request form below.
Please allow 1-2 working days during school days and up to 5 working days during school holidays for our staff to get back to the students.
Non-School Operating Hours
Outside the school operating hours, students should contact the SLS Helpdesk for SLS support.
Contact SLS Helpdesk at 6702 6513
Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 3:00 pm
*Closed on Sundays & Public Holidays
Email SLS Helpdesk at helpdesk@sls.ufinity.com
When emailing the SLS Helpdesk, students should include their full name, name of school and form class.