About our Director
Toby Mildon is Director of Mildon Ltd -- a boutique diversity and inclusion agency -- that he set up to help businesses build inclusive cultures and systems so that all employees can thrive regardless of their background.
Toby began his corporate career as an IT consultant for Accenture working with major clients like BT, Microsoft and Vodafone. He was responsible for implementing new IT systems but quickly realised that his interest was in the ‘human interaction’ of technology. Toby moved into Accenture’s Human Performance practice responsible for technology change management and communications.
After a few years Toby moved to Cerner - a global healthcare technology provider - as Senior Project Manager in the world’s largest healthcare technology programme. Toby led consulting teams to implement complex and large-scale healthcare technology solutions into several NHS trusts. He worked with senior NHS managers and medical practitioners to ensure that they embraced the new IT solutions. Whilst working for Cerner he completed his 1st project management qualification by becoming a PRINCE2 Practitioner.
After several years of implementing IT systems and change management Toby “pivoted” his career into web development by becoming a Project Manager for the BBC. Toby led user experience designers in developing such products as the redesign of the BBC news website, creation of the iPlayer Radio app (now BBC Sounds) and development of the BBC Accessibility Toolkit. Whilst at the BBC Toby completed his second project management qualification by becoming a certified Agile ‘Scrum Master’.
Agile project management at the BBC has a real focus on coaching teams and this is where Toby began his professional coaching experience. He first completed the BBC’s own Coaching Skills for Managers course and then put himself through a Personal Performance Coaching diploma and became an NLP with Neuroscience Practitioner. Toby became a freelance executive coach working with clients to achieve personal and professional goals at Channel 4, the Telegraph and GKN engineering.
Halfway into his time at the BBC Toby “pivoted” his career once again toward Diversity and Inclusion when he delivered BBC Design & Engineering’s action plan to get more women into technology. He designed recruitment events to attract female engineers and implemented a new recruitment system eliminating bias when screening job applicants. Toby’s role expanded and became Diversity & Inclusion Lead for 3 of the BBC’s divisions: Design & Engineering, Corporate Services and Radio -- where he could focus on workforce as well as audience facing diversity. Toby also chaired the BBC’s disabled employee forum and was instrumental in getting disability onto the director-general’s agenda as well as creating one of the first disabled characters on television -- Clarissa in Silent Witness played by Liz Carr.
Most recently Toby returned to the corporate sector by becoming Diversity & Inclusion Manager at Deloitte. This career move enabled him to gain experience in culture change and a much deeper understanding of the commercial case underpinning diversity and inclusion. Toby was responsible for running Deloitte’s award-winning Return to Work and Working Parents Coaching programmes. He developed and implemented action plans to improve the working life of parents in the firm and inclusion of LGBT+ and autistic employees
Toby has now set up his own diversity and inclusion agency -- Mildon Ltd. He provides bespoke consultancy services to business clients helping them to remove systemic and cultural barriers. He is developing a number of products and services including cross organisational mentoring for disabled professionals, a program to attract disabled graduates into professional careers, “nonagon tables” to enhance intersectionality and is developing a framework to build workplace cultures of belonging.