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How do I test my internet speed?
How do I test my internet speed?
In a web browser, go to speedtest.net. This tests your download and upload speeds.
Does TV streaming affect my internet speed on other devices?
Does TV streaming affect my internet speed on other devices?
Yes. Below are some helpful tips.
We would recommend limiting streaming TV apps such as Hulu, Netflix, Vudu, etc during work/school times. If you do want to use these apps, consider downloading the content in the app the night before and taking the device offline while watching the content.
You may also want to limit video gaming during work/school time. This is especially true for online gaming such as Playstation Network , Xbox Live, Nintendo Online, and Google Stadia usage. It would be best to ensure these devices are powered off rather than in standby mode as they will still download extremely large updates in the background and consume a lot of bandwidth.
Does the number of devices on my network affect my internet connection?
Does the number of devices on my network affect my internet connection?
Yes. Below are some helpful tips.
You may want to consider turning WiFi off on tablets and phones when not in use.
See if IoT (Internet of Things) devices (thermostats, Amazon Alexa, Google Home devices) have a power saving mode that limits their Internet consumption.
How does my device affect my internet speed?
How does my device affect my internet speed?
Try limiting the number of programs you have open on your device while video conferencing. Some of those background programs may be using the Internet in the background.
Student Chromebooks may have unneeded Chrome Extensions. Uninstall any that are not needed.
You can try clearing your browser cache. Directions for this can be found at the following link.
Are there websites I can check for outage status information?
Are there websites I can check for outage status information?
I don't have a reliable internet source at home. Will MPS help me obtain internet at home?
I don't have a reliable internet source at home. Will MPS help me obtain internet at home?
Please contact the Principal of your student's building and they can request a hotspot for you.
Does my router affect my internet speed?
Does my router affect my internet speed?
Yes. Below are some helpful tips related to your router
You may want to consider rebooting your router and modem.
You may want to check your router to see if firmware upgrades are available. These upgrades can improve security and performance. Check your WiFi router's vendor support site for firmware upgrade availability.
You may want to consider the location of your router. Your student Chromebook may be too far away from the router to get a good WiFi signal.
You may want to consider connecting your device to your router with an ethernet cable. Student Chromebooks need a USB to Ethernet adapter in order to physically connect to a router. MPS does not have USB to Ethernet adapters for this purpose.
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