IF the iPad is NOT physically damaged ALWAYS restart your device first to see if the issue goes away.

Otherwise:

Head to the tech office in your building to get assistance from a tech!

*Building tech contacts are located at the bottom of the main Tech FAQ Page

• Open WiFi Settings

  • Open command center by swiping down from the top right of your screen and then touch and hold the WiFi button

  • Or go to Settings --> Wi-Fi

• Select "MISD-Guest"

• Wait for "MISD" to jump to "Known Networks"

  • NOTE: this process can take anywhere from 5 to 45 seconds please be patient and wait for it to appear

• Select "MISD" and you are all good to go!

IF you have a BYOD device please refer to this page

Locate the "Self Service" application and open it

Find the application you need and hit "Install"

If you do not see the application you want be sure to ask your teacher to request the application be added to Self Service

At all buildings except the high school printers are shared with your device (excluding copiers)

To Print a document/photo:

• Go to the file and select the share button (box with an arrow)

• Tap "Print" and then on "No Printer Selected"

• Select the desired printer from the list

• Adjust the settings as necessary

• Click "Print"

Open Settings App

Tap "General" and then "Software Update"

If an update is available, tap "Install" and wait for it to finish

If necessary, restart your device

Open the Camera App

Point the camera towards the QR Code

Tap your finger on the QR Code and click the yellow prompt to open the QR Code 

Open the Settings app

Scroll down on the left side and tap on "Touch ID & Passcode"

Tap "Turn Passcode On"

Enter your desired passcode twice

First - double tap the home button and close all apps by swiping up on each open one

Second - Give your iPad a hard reset by holding the POWER button and the VOLUME DOWN button at the same time

Open the Settings app

Tap "General" and then "iPad Storage"

First - Follow Apple's Recommendations for how to best clear up space

Second - Examine which apps/categories are taking up the most amount of space and delete/clear items as necessary

Another way to help with storage is to back up files/folders/photos to your Google Drive

To Backup:

Find the file/folder/photo to backup and select the Share button

Swipe over the apps list and tap on Drive

Select which Drive Folder you want the item saved in and select "Upload" at the top right