Frequently Asked Questions

DO YOU ACCEPT INSURANCE?

As an "out-of-network" provider, I do not work directly with insurance companies. If your health insurance carrier allows you to choose an out-of-network provider, as most PPO plans do, I can provide you with a statement of services to enable you to seek reimbursement from your carrier. I encourage you to ask your carrier the following questions to clarify your coverage for out-of-network providers:

• Do I have mental health benefits or behavioral health benefits?

• How much does my plan cover for an out-of-network provider?

• What is my deductible and has it been met?

• How many sessions per calendar year does my plan cover?

• Is pre-certification required?

Once you receive this information, I am happy to discuss any questions you may have. I will provide you with a monthly bill with all necessary documentation; however, it is your responsibility to pay me directly.

HOW DO I SCHEDULE AN APPOINTMENT?

You can leave a voicemail at (202) 656-7850 or you can contact me by email at drmelanie@melanie-psyd.com. I try to return calls and emails within 24 hours or the next business day for calls/emails received over the weekend or holidays.

APPOINTMENT AVAILABILITY

I offer both daytime and evening appointments (50 minutes) during the business week. My schedule and availability varies, please contact me to see if we can find a mutually agreeable time to meet.

HOW LONG DO I NEED TO BE IN THERAPY?

The length of treatment varies for each individual. I see clients on either a short or long term basis depending on the presenting concerns and the goals of treatment. Psychotherapy is a collaborative process, and you will be an active participant in the decision to end therapy.

CAN YOU PRESCRIBE MEDICATION IF NEEDED?

As a clinical psychologist, I cannot prescribe medication. If you are interested in medication as an adjunct to psychotherapy, I can assist you with referral options and I can regularly communicate with your provider to ensure you are receiving the best care.

FEES & PAYMENT

We can further discuss fees and rates during the initial phone conversation. I require payment at the time of service by cash, check or credit card. At the end of each month, I will provide you with a bill detailing the service provided and the total amount paid. If this billing arrangement is not feasible, I will work with you to see if an agreeable arrangement can be reached.