Zoom Guide for Students
Zoom is a web conferencing application that allows you to meet online through high-quality audio and video. It provides features like meeting recording, screen sharing, whiteboard, chat, and breakout rooms.
Everyone at the University of Southern Maine has access to a pro-level Zoom account. You can find a button for Zoom in the myCampus portal, or you can log in to your account at maine.zoom.us with your Maine.edu credentials.
Zoom is also fully integrated with Blackboard. If your instructor requires you to meet using Zoom, you should find a link to it in your course site or receive a link to a meeting by email.
NOTE: First-time Zoom access
The first time you use Zoom on a laptop or desktop computer, you'll need to download and install Zoom Desktop Client software (a.k.a. Zoom Launcher) before you can join a meeting. It's a small program that will usually download very quickly.
Help & Support
Get help from Zoom
Check out Zoom's one-minute videos if you're not sure how to get started:
- Joining a Zoom Meeting: Joining a Zoom meeting via an invitation link.
- Configuring Audio & Video: Setting up your microphone and webcam in Zoom.
- Zoom Meeting Controls: Access settings and features that your instructor might available while you're in a Zoom meeting for your class or you can use if you schedule your own meeting.
Get help at USM
Contact Tech Support: Since Zoom is licensed by the University of Maine system, the University Technology Support Center (a.k.a. Help Desk) can help resolve issues that you're having with Zoom.
Meet with a Tech Assistant: The Learning Commons Technology Assistants can help you learn any technologies supported by USM. They're available to meet online or in person at both the Portland and LAC campus libraries. To meet with a Technology Assistant, visit the Schedule a Tutoring Appointment page.