CSU, Chico: Quality Assurance e-Portfolio (2021-2022)
CSU, Chico: Quality Assurance e-Portfolio (2021-2022)
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2021-2022 — CSU, Chico: QLT Program
2021-2022 — CSU, Chico: QLT Program
Proposal Summary
Proposal Summary
In 2021-2022, 8 faculty members completed the QLT workshop series and presented their course design at the end of each semester, showing evidence of how their design meets the Core 24 standards of the QLT instrument and completing a series of deliverables that helped them meet the Core 24 standards. The QA program continues to involve tenured and tenure track faculty, as well as lecturers, and spans across all Colleges and disciplines and still focused primarily on online course design, given the pandemic. The QA program has been successfully adopted in both major and General Education course (re)design, and its benefits have been felt all across campus, according to the testimonials from previous FLC participants. This past year, the QA program at Chico State was still offered as a series of five workshops in a collaboration between Faculty Development and the Technology and Learning Program. More information can be found on the campus QLT workshops page.
Campus QA Goals & RESULTS
Campus QA Goals & RESULTS
Campus Goal for QA
Campus Goal for QA
For 2021-2022, the QA program at Chico State had four major goals:
GOAL 1: INCREASE FACULTY TRAINING
Compared to last year, the number of faculty who completed the QLT training actually decreased (from 26 to 8). This is one of the reasons why, next year, we want to explore the possibility of creating an asynchronous QLT training that faculty can complete at their own pace.
GOAL 2: COMPLY WITH ACCESSIBILITY AND UDL
We have maintained a threshold of 100% accessibility compliance through the use of Blackboard Ally and the application of key principles of UDL.
GOAL 3: PROVIDE CLOSE MENTORSHIP
All faculty who completed the QLT workshop series worked with a faculty mentor that was previously trained in QLT. The faculty mentor checks the completion of all deliverables and ensures faculty are ready for the final course review.
GOAL 4: FOCUS ON EQUITY, DIVERSITY AND INCLUSION
We continue to pursue a close alignment with GI 2025 goals by including the recommendation to engage with data from our local grades and equity gaps dashboard and by implementing the use of anti-racist practices in the QLT instrument following the example shared by CSU, Stanislaus (more details are included below).
QLT Workshops
QLT Workshops
Faculty Development has offered a series of five workshops (twice in Fall 2021 and twice in Spring 2022): The QA Lead planned the details of those workshops in tandem with the Technology and Learning Program, and distributed the Core 24 standards of the QLT instrument around the whole series. The workshops are organized according to the following structure (workshops' agendas and materials are available in the links below):
Workshop 1: Introduction to QLT, Course and Learner Support
Workshop 2: Assessment of Learning Outcomes
Workshop 3: Organization of Course Materials and Resources
Workshop 4: Student Engagement
Workshop 5: Inclusion, Diversity, Equity, and Accessibility
Below, is the template for the final course review, and a sample set of slides for Workshop 5.
FOCUS ON EDI Efforts
FOCUS ON EDI Efforts
This year, the QLT Team has increased the presence of explicit efforts towards EDI goals by partnering with Dr. Daniel Soodjinga at CSU, Stanislaus. Dr. Soodjinga presented the Antiracist QLT framework as a guest spaker part of faculty Development's series Teaching Racial & Social Justice.
In addition, a new hub for Research in Equity, Antiracism, Diversity and Inclusion (READI) will launch in Fall 2022 and will be housed in Faculty Development. The FDEV Director/QA Lead will work with the READI Coordinator and 7 equity fellows to more closely assess the impact of professional development opportunities in student success, including QLT.
Sample Course Reviews
Sample Course Reviews
evaluation of online courses
evaluation of online courses
During the pandemic, a task force that included the QA Lead, the Academic Technology Officer and faculty from each College created two documents to help departments identify best practices in online teaching and learning and a rubric to evaluate online courses. Both documents were aligned with QLT standards.
Campus QA SUPPORT & EFFORTS
Campus QA SUPPORT & EFFORTS
Quality Assurance Lead(s)
Quality Assurance Lead(s)
Chiara Ferrari (QA Lead, FDEV Director)
Kathy Fernandes (Academic Technology Officer)
Supporting Campus Partners
Campus Commitment Toward Sustainability of QA Efforts
Commitment 1: the QA lead and the Academic Technology Officer are in in conversation with Regional & Continuing Education and individual Colleges to discuss plans for supporting additional QLT training and fund formal course certifications, as the University explores the possibility to expand its online offerings.
Commitment 2: The Academic Senate approved a new Policy for the Use of Digital Technologies in Teaching and Learning that encourages faculty to be trained before teaching online courses and renews the University's commitment towards providing resources and support for faculty training.
Commitment 3: Faculty Development and the Technology and Learning Program continue to operate under a strong synergy that merges innovative and inclusive pedagogy with a dynamic and engaging use of technology. The additional partnership with OATS ensures that QLT-designed courses also meet the 100% threshold of accessibility.
QLT & CANVAS TRANSITION
QLT & CANVAS TRANSITION
The QA lead and the Academic Technology Officer have created a draft outline to start creating an asynchronous QLT course in Canvas, which will consist of 7 modules faculty can complete at their own pace. FDEV and TLP will also continue to offer the synchronous series of QLT workshops, once per semester.
Next Steps for QA Efforts: GOALS FOR 2022-2023
Next Steps for QA Efforts: GOALS FOR 2022-2023
GOAL 1: REVISE THE QLT WORKSHOPS TO INCLUDE EXAMPLES OF COURSE DESIGN IN CANVAS: As Chico State prepares to transition from BlackBoard to Canvas (full transition by 2023-2024), the QA Team will need to revise the workshops to include examples of course design that reference to Canvas, as opposed to Blackboard. The QA Team plans to incorporate these revisions by Spring 2023.
GOAL 2: CONCEPTUALIZE AN ASYNCHRONOUS VERSION OF THE QLT WORKSHOPS: In order to increase flexibility and completion rates, the QA Team will begin designing and conceptualizing an asynchronous version of QLT training in our new Canvas LMS that faculty will be able to complete at their own pace. Our goal is to implement this option in 2023-2024. Faculty completing the local asynchronous QLT program will work with a faculty mentor and will be required to complete a live course review.
GOAL 3: PARTNER STRATEGICALLY WITH DEPARTMENTS OFFERING ONLINE PROGRAMS: The QA Team (FDEV Director, Academic Technology Officer, and the Technology and Learning Program) is heavily and directly invested in campus conversations about online degree development. The hope is to create a more effective structure to pair the creation of new online programs with appropriate resources, including training in quality online course design. This is a sample letter of support, signed by the Academic Technology Officer, that recommends completing QLT training to departments that are developing new online programs.
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