Qamhawey
Privacy and Policy

1. Introduction

Welcome to Qamhawey! This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and sensitive data when you use the Qamhawey mobile application (the "App"). By using the App, you agree to the practices described in this Privacy Policy.

2. Data Collection and Usage

We collect the following types of personal and sensitive data to provide and improve the functionalities of the App:

A. Types of Data Collected

1. User ID: Unique identifier assigned to each user for account management and personalized services.

2. Location Data: Latitude, longitude, elevation, and mobile network provider information (if provided by the user) for services such as weather forecasting and personalized content.

3. Image Data: Timestamp and image source details (whether taken through the App or uploaded from device storage) for disease detection analysis.

4. Locale Information: ISO country code of the App and device for language and region-based optimizations.

5. Network Type: Information about the user’s network connection (e.g., mobile 3G, 4G, or Wi-Fi) for performance optimization.

B. Purpose of Data Collection

• Disease Detection: To analyze images and provide insights into potential plant diseases or pests.

• AI Chat: To facilitate responses to user inquiries about agriculture, including diseases and general topics.

• Weather Forecast: To deliver accurate and location-based weather forecasts for users’ farms.

• Content Delivery: To provide access to articles, news, and agriculture trends tailored to the user’s region and interests.

C. Data Sharing

We may share user data with trusted third-party service providers to enhance App functionality. These parties include:

• Cloud storage and processing providers.

• AI service providers for disease detection and chat functionalities.

• Analytics providers for performance monitoring and improvement.

We do not sell your personal or sensitive data to any third parties.

3. Data Security

We implement industry-standard measures to protect your data, including:

• Encryption: Data is encrypted in transit and at rest.

• Access Control: Strict access policies ensure that only authorized personnel can access user data.

• Regular Audits: Security protocols are reviewed periodically to prevent unauthorized access or data breaches.

4. Data Retention and Deletion

A. Retention Policy

• Data is retained only as long as necessary to provide the App’s functionalities and comply with legal obligations.

• Image data used for disease detection is anonymized and retained for model improvement unless the user opts out.

B. Deletion Policy

• Users can request the deletion of their data by contacting us at
  Email: info@mahaseel.net
  Phone: +201111984555
  Address:
  Egypt Office: 10 Ahmed El Mansi Street, Waslet Dahshour, 6th October, Giza, Egypt
  UAE Office: DIFC Innovation Center, PO Box 507211, Dubai, UAE
  India Office: No. 15, Begur Rd, behind Ganesha Temple, Bommanahalli, Bengaluru, India 

• . Upon request, we will delete all personal and sensitive data.

5. User Rights

You have the following rights concerning your data:

• Access: Request a copy of the data we hold about you.

• Correction: Update or correct inaccurate data.

• Deletion: Request the deletion of your data.

• Restriction: Limit the processing of your data.

To exercise these rights, contact us at
Email: info@mahaseel.net
Phone: +201111984555
Address:
Egypt Office: 10 Ahmed El Mansi Street, Waslet Dahshour, 6th October, Giza, Egypt
UAE Office: DIFC Innovation Center, PO Box 507211, Dubai, UAE
India Office: No. 15, Begur Rd, behind Ganesha Temple, Bommanahalli, Bengaluru, India 

6. Consent

By using the App, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. If you do not agree with this policy, please refrain from using the App.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App, and the updated policy will indicate the effective date. Continued use of the App after updates constitutes acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@mahaseel.net
Phone: +201111984555
Address:
Egypt Office: 10 Ahmed El Mansi Street, Waslet Dahshour, 6th October, Giza, Egypt
UAE Office: DIFC Innovation Center, PO Box 507211, Dubai, UAE
India Office: No. 15, Begur Rd, behind Ganesha Temple, Bommanahalli, Bengaluru, India 

Thank you for trusting Qamhawey!