Effective date: Feb 26, 2026
Developer: Nikita Simonov
Contact: support@madebynkt.com
These Terms of Use (“Terms”) govern your access to and use of the Wooly mobile application (“Wooly,” “App,” “we,” “us”). By downloading, accessing, or using Wooly, you agree to these Terms. If you do not agree, do not use the App.
Wooly provides self-help tools for calm reflection and guided coping during anxiety or panic, such as breathing exercises, grounding practices, daily check-ins, and optional episode logging. Wooly may include an AI-based chat feature.
Wooly is not a medical device and does not provide medical advice, diagnosis, or treatment.
Wooly is not intended for emergencies. If you are in immediate danger, at risk of self-harm, or you believe someone else may be in danger, call your local emergency number right away or seek immediate professional help.
You must be able to legally enter into a binding contract in your jurisdiction to use Wooly. Wooly is not intended for children under 13 (or the minimum age required in your jurisdiction).
You agree to use Wooly responsibly and not to:
Misuse or disrupt the App (including probing, scanning, or testing vulnerabilities).
Attempt to access the App or systems in an unauthorized way.
Use the App to violate any law or to harm others.
Copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract source code except where permitted by law.
We may suspend or terminate access if we believe you are using the App unlawfully or in a way that harms the App, other users, or us.
If you use the in-app chat:
Your messages may be processed by an AI service provider to generate responses.
Responses are for general support and reflection, not professional advice.
Avoid sharing highly sensitive personal information.
You remain responsible for how you use or rely on chat responses.
Wooly may allow you to enter content such as notes, check-ins, and episode details (“User Content”). You retain ownership of your User Content.
By using the App, you grant us a limited right to process your User Content only as needed to provide features you use (for example, saving entries on-device, displaying them in the calendar, or generating chat responses).
Wooly may offer paid subscriptions or premium features. Purchases are handled through Apple’s In-App Purchase system.
Billing: Payment is charged to your Apple ID account.
Auto-renewal: Subscriptions may renew automatically unless cancelled at least 24 hours before the end of the current period.
Manage/cancel: You can manage or cancel subscriptions in your iOS subscription settings.
Refunds: Refund requests are handled by Apple according to their policies.
We may use third-party tools (e.g., Apphud) to display paywalls and manage subscription status.
If you enable notifications, Wooly may send daily reminders or gentle prompts. You can change notification settings anytime in:
Wooly Settings (if available), and/or
iOS Settings → Notifications → Wooly
Wooly, including its design, branding, graphics, text, and software, is owned by the developer or licensed to the developer and is protected by applicable intellectual property laws. You may not use Wooly’s name, logo, or assets without permission.
Wooly may rely on third-party services (such as analytics, AI providers, or payment systems) or include links to external websites. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services outside of our control.
Wooly is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the App will be uninterrupted, error-free, or always available.
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your use of Wooly.
If liability cannot be excluded, our total liability for claims related to the App will be limited to the amount you paid for the App or subscription in the last 12 months (or, if you paid nothing, a minimal amount as permitted by law).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
We may update Wooly and these Terms from time to time. If we make material changes, we may provide notice within the App or by updating the “Effective date.” Continued use of the App after changes means you accept the updated Terms.
You may stop using Wooly at any time by uninstalling it. We may suspend or terminate your access if you violate these Terms or if necessary to protect the App, users, or legal compliance.
These Terms are governed by the laws of your place of residence unless local law requires otherwise. If your jurisdiction requires a different governing law or mandatory consumer protections, those rules will apply.
If you have questions about these Terms, contact:
support@madebynkt.com