2.1 That there is a university management structure with clearly defined roles and responsibilities, and that vertical and horizontal communication is enabled.

2.2 That the management structure is reviewed regularly for improved effectiveness and organizational performance.

2.3 That short-, medium-, and long-term strategic planning are carried out to fulfil the education, research, and service needs of the university, and that the planning considers internal capabilities and external opportunities and challenges.

2.4 That key performance indicators and targets are established to measure the performance of the strategic goals.

2.5 That the strategic plan is cascaded and translated for implementation at every level of staffing right down to individual staff goals.