Embedded Files
Account Level: Pro
How to Sign up/in: Office.com - Other Apps (.net email)
Integrations: N/A
Who Can Assist: Technology Support Desk
To Log into Jira
Go to office.com
Click Apps button
Click More in Other Apps
Select Jira
Search the Knowledge base for documentation for common Tech Issues
Use the Technology Support Desk to create a ticket for Tech Support Ticketing system
Use the Technology Acquisition form to request software approval for student use
How to find Jira
How to create a ticket
Fix broken hardware ticket
Other Support Desk Options (Live Support)
Call
Support Line:
(209)331-TECH(8324)
Monday - Friday
7:00 AM - 4:30 PM
Visit
Front Window:
Monday - Friday
8:00 AM - 4:30 PM
James Areida Education Support Center, 2nd Floor
1305 E Vine St Lodi, CA 95240
You do not need to fill out the session key
Filters
Website Filter
If you have a blocked website that you know is appropriate, submit the URL to tech for district approval of webpage
Youtube Filter
Teachers have unrestricted access to YouTube - Videos need to be approved for student use.
⚠ Clicking on the Approval icon allows all users in the district to view - Students and Teachers ⚠
You must be logged into your lodiusd.org account
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