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INFORMATION UPDATED AS OF TUESDAY, MARCH 9, 2021
BELOW YOU'LL FIND SOME OF THE OFTEN ASKED QUESTIONS. THIS INFORMATION WILL BE UPDATED IF STATUSES CHANGE AND NEW QUESTIONS AND ANSWERS WILL CONTINUE TO BE ADDED.
BELOW YOU'LL FIND SOME OF THE OFTEN ASKED QUESTIONS. THIS INFORMATION WILL BE UPDATED IF STATUSES CHANGE AND NEW QUESTIONS AND ANSWERS WILL CONTINUE TO BE ADDED.
WHY DO STUDENTS NEED TO CARRY THEIR COMPUTER HOME EVERY DAY?
WHY DO STUDENTS NEED TO CARRY THEIR COMPUTER HOME EVERY DAY?
At any time, we may need to shift to full time distance learning. In the event that this happens, students would not be allowed in the classroom to retrieve their items.
WILL STUDENTS BE ABLE TO RETRIEVE A LAPTOP FROM SCHOOL?
WILL STUDENTS BE ABLE TO RETRIEVE A LAPTOP FROM SCHOOL?
Yes. We will begin distributing laptops on July 27 to families that need one. Please be looking for additional details regarding times and places and know we will be building schedules in order to follow social distancing guidelines. Please be looking for documents to complete prior to coming and make sure you have the barcode that was mailed or last year’s License to Learn to check out the device.
I HAVE MULTIPLE CHILDREN AT HOME. WILL THEY ALL GET A LAPTOP?
I HAVE MULTIPLE CHILDREN AT HOME. WILL THEY ALL GET A LAPTOP?
Great news! Thanks to the generosity of our voters, we have been able to secure enough laptops so that each child in the district has their own device. Please contact your school office to request a device. We also have a limited amount of hotspots for families who may need help with internet.
IF I NEED MORE ASSISTANCE WITH WIFI OR NETWORK CONNECTIVITY, WHO CAN I CONTACT?
IF I NEED MORE ASSISTANCE WITH WIFI OR NETWORK CONNECTIVITY, WHO CAN I CONTACT?
All schools have a WiFi perimeter that extends to the parking lot. We will continue to update lists of local establishments that offer free WiFi to further assist those seeking connectivity. Many providers, including Cox Communications, are assisting to get families connections to support digital learning. Littleton’s Information Services & Technology Department will not be able to help set up or troubleshoot WiFi. Families need to contact their internet service provider for help with the WiFi connection.
Wi-Fi Assistance
For families needing support with obtaining WiFi access, several local providers have programs to support this need.
Cox
Cox Hotspot Network is open to the public. Here is a map of Hotspots https://www.cox.com/residential/internet/learn/cox-hotspots.html in your area. Cox is offering two free months to Connect2Compete (C2C) eligible students. C2C does not have a contract nor installation charge.
Comcast
Comcast offers free internet to those who qualify during the COVID-19 pandemic. See announcement (https://www.internetessentials.com/covid19).
CenturyLink
CenturyLink - Will waive late fees and will not terminate a residential or small business customer’s service for the next 60 days due to financial circumstances associated with COVID-19. See CenturyLink Pledge (https://news.centurylink.com/fccpledge).
DO I NEED TO CREATE A NEW PARENTVUE ACCOUNT IF I ALREADY HAD ONE?
DO I NEED TO CREATE A NEW PARENTVUE ACCOUNT IF I ALREADY HAD ONE?
No, if you have an existing ParentVue account, you will not need to create a new one even if you received a new activation keycode. You will still be able to access student information including grades and attendance. New this year, you will be able to access handbook information.
DOES THE DISTRICT OFFER INSURANCE ON LAPTOPS?
DOES THE DISTRICT OFFER INSURANCE ON LAPTOPS?
Yes. We are offering insurance for the laptops students are borrowing this year. Enrollment and payment is done through this website (no payments are accepted at the schools):
https://www.securranty.com/Littleton-ESD
Click this link to see what is covered by the insurance.
WHO DO I ASK FOR THE STUDENT USER NAME AND PASSWORD?
WHO DO I ASK FOR THE STUDENT USER NAME AND PASSWORD?
You will need to contact your student's teacher to get their user name and password.
IS THERE A HELP DESK I, AS A PARENT, CAN CALL?
IS THERE A HELP DESK I, AS A PARENT, CAN CALL?
With any technology issues, we request that parents call our helpdesk at 623-478-5808. You can also fill out this form – https://sites.google.com/littletonaz.org/littletons-parents-help-center/Help-Desk-Request – to let us know about your technology issue.
WHAT IF I DON'T HAVE INTERNET ACCESS?
WHAT IF I DON'T HAVE INTERNET ACCESS?
Littleton Elementary School District has a limited supply of hotspots to check out to families. Please contact (623) 478-5870 to inquire about the hotspots.
The Tolleson Library is offering Maricopa Residents the ability to checkout a WiFi Hotspot. It can be checked out and renewed for up to 3 months, after they need to turn it in and wait 14 days before they can check it out again. If parents return the device during a school break, then the student won't miss out on classes during that 14-day period. They will need to have a library card and sign some paperwork for the Hotspot, after completing all the requirements, they can have the Hotspot in 1 day.
https://www.tollesonaz.org/86/Library
Maricopa County Library District customers can check out a Hotspot to use at home. Library customers can check out “Hotspot To-Go” for 3 weeks with the option to renew 5 times, as long as no other customer is waiting.
https://mcldaz.org/about/connect/?utm_source=homepage&utm_medium=feature&utm_campaign=connect
WHAT IF I DON'T HAVE A COMPUTER?
WHAT IF I DON'T HAVE A COMPUTER?
Great news! Thanks to the generosity of our voters, we have been able to secure enough laptops so that each child in the district has their own device. Please contact your school office to request a device. We also have a limited amount of hotspots at this time for families who may need help with internet.
HAVE MORE QUESTIONS?
HAVE MORE QUESTIONS?
Please call or send a Remind message to your student's school.
If you are on Facebook, please like our page to keep updated on district information as it occurs. - https://www.facebook.com/LESD65
Schools will update families as new information comes out too. Please ensure your contact information is current so you don't miss out.
GO TO THE - LITTLETON WEBSITE - TO GET THE MOST UPDATED INFORMATION AS WELL!
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