View and Edit Incident details

The incident details screen provides incident information as well as quick access to owner and device details.

Other things you can edit from this page are:

• Remove/change owner of incident. If the student/staff is incorrect.

1. Click "Remove owner form Incident"

2. Search and select correct student/staff to attach correct owner to incident.

• Assess fees

• Add a note or use the email button to write a note and send it directly to a recipient.

• Use the "edit" link to make changes to the case.

• View device/user activity logs.