These answers should cover most of your questions, but please don’t hesitate to contact us if you need more information.
- When will the webinar take place? On Friday November 30, from 10am–12:30pm (Singapore time (GMT+8); convert it to your own time zone at TimeandDate.com.
- What will I see and hear? You’ll view and hear each presenter, and you’ll view their presentations (typically Powerpoint or PDF). You will also hear the moderator as well.
- Will I be able to ask the presenters questions? Yes; you’ll be able to type questions in a chat window. The moderator will direct questions to the presenter at the end of the webinar for a written answer; there will not be time available for answering them 'live'.
- Are there breaks? Yes, we will have five minute breaks between each session. Use it for a toilet break, lunch snack, breakfast, or dinner—it depends on your time zone!
- Are the recordings available? Yes; we’ll share them with you a week or two after the conference. (We’ll need a little time to edit them.) We’ll email you as soon as they’re ready for you to access.
- Will the presenters’ slides be made available? Yes; we’ll email you links within a day or two of the webinar.
- I’ve registered; how do I login? We will email you login instructions three times:
- One week prior to the event
- One day prior to the event
- Early the morning of the event
- I didn’t receive the email with login instructions; help! Please check your spam folder for an email from email@example.com—or contact us at firstname.lastname@example.org.
- What software do you use for this virtual conference? We use Cisco Webex Events. You don’t have to purchase Cisco Webex Events to use the software, nor do you need a Cisco Webex Events account. If you're using Chrome, consider installing the Webex Meetings Web App or Andriod App. Same goes if you're using a Mac.
- What are Cisco Webex Events’ system requirements? Please review the system requirements.
- I’m having some problems logging in; help! Check Cisco’s instructions on how to join a webinar. Also, we highly recommend using a wired connection and turning off any background applications that might use up bandwidth. Cisco also has some best practices on latency troubleshooting.