Yes. Higher education institutions are common targets for opportunistic and nation-state attackers because of the wide variety of personal and research data available. The most common attack vector is compromised accounts as a result of phishing campaigns. These compromised accounts can grant threat actors access to all of the data to which the account is entitled. Kean is not immune to phishing campaigns and we continue to see an increase in the sophistication of these attacks. The addition of MFA will help secure access to Kean resources by adding an additional layer of protection.

The addition of MFA will help secure access to Kean resources by adding an additional layer of protection.

Yes, we are working to migrate all Kean applications to Okta. After the pilot phase using FreshService, we will migrate all applications currently on ClearLogin to Okta.

No, your Kean Okta account can only send notifications to one mobile device.

If you are unable to use the Okta Verify App for MFA, the following options are available:

• Google Authenticator

• Voice/SMS

• YubiKey Token

Create a ticket to get set up with any of these alternative methods here.

No! Follow these simple steps to get started.

1. Install the Okta Verify mobile application.

2. Go to https://sso.kean.edu and log in with your Kean NetID/password and follow the on-screen instructions.

3. Scan the QR code to pair your mobile device and Okta account.

For more detailed instructions review our Okta Knowledge Base article.

Please submit a ticket to the Help Desk so that they may reset your account.
You must log in with your Kean Credentials
Submit a ticket here.

One of our university’s largest attack vectors is through collaboration services. MFA adds a layer of security, making it harder for attackers to log in as if they were you. MFA has been shown to block 99.9 percent of compromised-credential attacks, which in turn will help to safeguard the university’s data, finances, and reputation.

Multi-factor authentication (MFA) is a simple way to increase account security by requiring multiple forms of verification to prove your identity when signing into an application.

This is generally something you know, like a password, and something you have, like a personal phone. Many institutions and applications use some form of MFA to log in, especially when using a new device. Multi-factor authentication will increase the protection of university web services like Blackboard, Google Workspace, Workday, etc.

For your convenience, your sign-in session on your regular devices will not require you to log in or use multi-factor often, but it will protect your account if any suspicious login attempts are detected.

Yes, everyone using university web services will be required to use MFA

Multi-factor authentication ensures that users are who they say they are by requiring that they provide two pieces of evidence to prove their identity. This is generally something you know, like a password, and something you have, like a personal phone.

Since mobile phones are so ubiquitous and we seldom go anywhere without one, they are the most popular choice for multi-factor authentication. If using a mobile phone isn’t an option for you, please contact the OCIS Help Desk to discuss other options.

OCIS Help Desk

If you do not have a smartphone, the following options are available:

• Voice/SMS

• YubiKey Token

Please contact the OCIS Help Desk to get set up with any of these alternative methods.

To give the university constituents the right balance of security and ease of use, we've enabled a setting that takes into account many factors to determine if a login attempt is suspicious or not. If the majority of the time you access university web services using the same devices and patterns, you should be prompted with MFA once every 30 days.

However, if you frequently travel or use public machines, you could expect to be prompted on a higher frequency that corresponds to these activities which appear to be more risky.

If you're unable to log in or change your authentication information (see How can I update my phone number or change authentication preferences? below), please contact the OCIS Help Desk at 908-737-6000 for assistance resetting MFA.

Visit the Okta – Add or Remove MFA options page for additional information.