NEW FAQs
We’ve put together some commonly asked questions to provide you more information about the Lotus Notes to Google migration.
If you don’t see an answer to your question, please feel free to submit your question by clicking on Contact Us and choose one of the contact options.
Updated 03/13/2020
End User Access
G Suite Apps for Teaching Staff
What apps will teaching staff have access to?
Gmail, Google Drive, Google Calendar, Google Classroom, Google Sites, Tasks, Keep, Hangouts, Hangouts Chat, Jamboard, Forums, News, Collections
Calendar
What is the default permission for Calendars?
Primary & Secondary Calendars have a default sharing level of Only free/busy information (hide event details)
Will I be able to share my secondary calendar outside of the HIDOE tenant?
Yes, but it is limited to Share all information, and allow managing of calendars
Can users outside of HIDOE be added to calendar events?
Yes, users external to the HIDOE tenant will be able to be added to calendar events.
Will I be able to access my Calendar with Outlook?
No, users must use the official web or mobile clients to access G Suite data
Will I be able to create a resource calendar?
Yes, resource calendars must be requested through a service ticket.
Gmail
Will I be able to access my Gmail with Outlook or Apple Mail?
No, users must use the official web or mobile clients to access G Suite data.
Will I be able to use Confidential mode for emails?
Yes, emails sent within the HIDOE tenant will be able to use confidential mode. However, Confidential mode emails sent from outside the HIDOE tenant will be rejected.
Will I be able to require read receipts for email?
Yes, for emails sent within the HIDOE tenant a read receipt can be requested.
Can I create an email group?
Yes, by requesting the group be created by creating a ticket in service now.
Drive
Can I share Drive documents with accounts outside the state tenant?
Yes, there is no restriction in sharing of documents as long as the recipient has a gmail account.
If the drive contains PII data, take extra precaution with whom you are sharing it with. Make sure you specify the person you are sharing it with and do not use “share with a link”
Will I be able to create a shared drive?
Yes, shared drives can be created as needed within the new HIDOE tenant.
Can templates be created and submitted for all HIDOE users to access?
Yes, Docs created that need to be used as custom templates can be submitted to the template gallery for use by any user in the tenant.
Sites
Can I create a Google site in the new state tenant?
Yes, staff can create and edit Google Sites (new)
Can I create a classic Google site in the new state tenant?
No, classic sites have been deprecated by Google and will not be supported going forward.
Google Classroom
Can I create a Google Classroom for my students?
Yes, all staff are allowed to create Classrooms for instructional use.
Can I have a Google Classroom class open to non-HIDOE accounts?
Yes, Any G Suite user can join classes created in the HIDOE tenant.