Privacy Policy
Returns policy
Definition: 'return' is defined as the action of giving back the item purchased by the buyer to the Hambalal gold palace on the hambalalgoldpalace.com website.
Following situations may arise:
Item was defective
Item was damaged during the shipping
Products was / were missing
Wrong item was sent by the hambalalgoldpalace.com
Return could also result in refund of money in most of the cases.
Points to be noted:
hambalalgoldpalace.com can always accept the retun irrespective of the policy.
If hambalalgoldpalace.com disagrees a return request, buyer can file a dispute under the buyer protection program.
Replacement
Definition: replacement is the action or process of replacing something in place of another. A buyer can request for replacement whenever he is not happy with the item, reason being damaged in shipping, defective item, item(s) missing, wrong item shipped and the like.
Points to be noted:
hambalalgoldpalace.com can always accept the return irrespective of the policy.
If hambalalgoldpalace.com disagrees for a return request, buyer can file a dispute under buyer protection program.
Buyer need to raise the replacement request within 10 days from the date of delivery of products. Once buyer has raised a replacement request by contacting us on the toll free number provided on the website. Once the replacement request has been raised, the following steps shall be followed:
Buyer is asked for"reason for return".
Among others, the following are the leading reasons:
Shipping was damaged
Item was defective
Item dead on arrival
Item(s) were missing
Disputes (resolutions) policy
Overview
Generally, transactions are conducted smoothly on hambalalgoldpalace.comn . However there maybe some cases where both the buyers and hambalalgoldpalace.com ’s may face issues. At hambalalgoldpalace.com , we have a dispute resolution process in order to resolve disputes between buyers and hambalalgoldpalace.com’s.
Email abuse & threat policy
Private communication, including email correspondence, is not regulated by hambalalgoldpalace.com . hambalalgoldpalace.com encourages its users to be professional, courteous and respectful when communicating by email.
However, hambalalgoldpalace.com will investigate and can take action on certain types of unwanted emails that violate hambalalgoldpalace.com policies.
Such instances:
Threats of bodily harm- hambalalgoldpalace.com does not permit users to send explicit threats of bodily harm.
Misuse of hambalalgoldpalace.com system- hambalalgoldpalace.com allows users to facilitate transactions through the hambalalgoldpalace.com system, but will investigate any misuse of this service.
Spoof (fake) email- hambalalgoldpalace.com will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through 'contact us' tab.
hambalalgoldpalace.com
Spam (unsolicited commercial email)- hambalalgoldpalace.com ' s spam policy applies only to unsolicited commercial messages sent by hambalalgoldpalace.com users. users are not allowed to send spam messages to other users.
hambalalgoldpalace.com
Offers to buy or sell outside of hambalalgoldpalace.com- prohibits email offers to buy or sell listed products outside of the hambalalgoldpalace.com website. Offers of this nature are a potential fraud risk for both buyers and hambalalgoldpalace.com ’s.
hambalalgoldpalace.com policy prohibits user-to-user threats of physical harm via any method including, phone, email and on our public message boards.
Violations of this policy may result in a range of actions, including:
Limits on account privileges
Account suspension
Cancellation of listings
Loss of special status