Chromebook Use & Troubleshooting
Device Use & Shortcuts
Chromebook problems you can often fix yourself. | How to Reset Your Chromebook
Chromebook Use - Gestures & Shortcuts (video) | Quick Reference Guide
Language - Change or set the language on a Chromebook
Screenshots - How to Take a Screenshot on a Chromebook
Slow Chromebook? Try These Maintenance Tips
Tech Tool Use (GoogleApps, Video Editing, Infographic Creators, Presentation Tools, & much more)
Troubleshooting
If web tools on your computer aren't working properly or if your device is just "acting weird" try these Troubleshooting steps that are demonstrated in this Chrome Troubleshooting Video. Although the video was made with Chromebooks in mind, the steps are applicable for anyone using Chrome.
Chrome Troubleshooting Video. | Chromebook problems you can often fix yourself. | How to Reset Your Chromebook
Step 1 - Completely power down your device (push and hold the power button (on the side of newer Chromebooks) for 30+ seconds (not just until the screen turns black). Wait 30 more seconds. Power the device back on.
Step 2 - Clean up Cookies & Clear Your Cache . Use the 3 dots in Chrome & go to your Settings. Select Clear Browsing Data. Change the Time Range to "All Time". Select "Cookies..." and "Cached Images...". Select Clear Data
Step 3 - Clean up Extensions, & Search Engines . Extensions are one of the most common causes of Chromebook issues (especially Grammarly). Toggle off or delete any extensions you are not using.
Step 4 - Reset Your Chromebook. Instructions. If resetting at home, connect to your home WiFi when prompted instead of Jeffco-Instructional as the directions show.
Specific Issues
Issue: Keyboard keys display the wrong letter when pushed.
Fix: Set your keyboard style back to US (not INT'L, UK, or anything else).
