The type of problem you're having will determine who you need to contact.
You must use your Mitchell email account to email anyone at Mitchell CC.
If you do not have access to your Mitchell email account, you may use your personal or ISS email but you need to state that your Mitchell email does not work so your email is not dismissed.
TECHNOLOGY PROBLEMS
Login and/or password does not work
Microsoft Authenticator does not work
Locked out of your account
Try This Second:
Contact IT Support
Live chat (link)
Create a help ticket (link)
Email: ITSupport@mitchellcc.edu
(do not email if you created a help ticket unless it has been several days with no followup)
Call 866-471-4256
CLASS / INSTRUCTOR / GRADING PROBLEMS
Waitlist concerns
Instructor won't respond to emails
Error messages in Self-Service
Try This First:
Talk to your LNHS counselor to see if the issue can be solved on this level
If that doesn't work...
Try This Second:
Email the CCP program coordinators: CCPDualEnrollment@mitchellcc.edu
Remember to use your MCC email account if you can access it