Home Insurance

Home insurance covers your home and personal property (contents) and also provides liability protection for you and your family. Click here for a consumer's guide to homeowners insurance.


  1. You Need Home Insurance
  2. Homeowners need to purchase home insurance to protect their homes and personal property. Tenants need insurance to protect their furniture and other personal property. Everyone needs protection against liability for accidents that injure other people or damage their property.
  3. Decide How Much Coverage You Need
  4. The better your coverage, the less you will have to pay out of your own pocket if disaster strikes. In some cases, your lender decides how much coverage you need and may require you to buy a policy that covers at least the amount of the mortgage. It is important to note that the amount of coverage you buy for your house, contents and personal property will affect the price you pay.
  5. Compare Deductibles
  6. The deductible is the amount you have to pay out of pocket on each claim and applies only to coverage on your house and personal property. Make sure when choosing a policy that you are comfortable paying the deductible if you make a claim. Remember, a policy with a $100 deductible will cost more than one with a $250 deductible. Higher deductibles may be available at a reduced price.
  7. Replacement Cost or Actual Cash Value?
  8. You have the option to choose to insure your home and belongings for either replacement cost or actual cash value. Replacement cost is the amount it would take to replace or rebuild your home or repair damages with materials of similar kind and quality, without deducting for depreciation. It is important to insure your home for at least 80 percent of its replacement value. Actual cash value is the amount it would take to repair or replace damage to your home after depreciation.
  9. Shop Around Before You Buy
  10. You are not required to purchase insurance from the company your lender recommends. There are a number of unbiased sources available to find out what different insurers charge for identical products and services, including your state insurance department, consumer publications and your public library.
  11. Ask Your Agent About Discounts
  12. In some states, insurers offer lower prices for such things as insuring your home and car with the same company, installing deadbolt locks or alarm systems or replacing the roof.
  13. Basic Coverages Available
  14. Whether you own or rent, there are different packages of home insurance offered to protect your home and belongings. Each package protects against a specified number of events that cause damage to property. Three examples are fire, windstorm and theft. In addition, each package policy usually contains four additional types of coverage: property damage, additional living expenses, personal liability and medical payments.
  15. Where to Shop
  16. Check the newspaper and yellow pages of the telephone directory for companies and agents in your area. In addition, ask your neighbors, relatives and friends for recommendations on insurance companies and agents. Remember to shop around to get the best price and service.
  17. Read Your Policy Carefully
  18. You should be aware that a home insurance policy is a legal contract. It is written so that your rights and responsibilities as well as those of the insurance company are clearly stated. When you purchase home insurance, you will receive a policy. You should read that policy and make certain you understand its contents. Keep your policy in a safe place and know the name of your insurer.
  19. Review Your Home Insurance Needs Every Year
  20. Check with your insurance agent at least once a year to make sure your policy provides adequate coverage. The addition of a room, new insulation or remodeling add value to your home, therefore may increase replacement cost.

What does my credit have to do with my insurance?

Many insurance companies include credit-based insurance scoring as one of the factors they evaluate (along with other factors like claims history and driving record) to predict the level of insurance risk you represent. Evaluating these factors together helps insurers determine if you qualify for coverage, and at what rate. Click here to learn more about insurance score and how it affects you.


Here's what to do when you have a home insurance claim:

  • Report any burglary or theft to police.
  • Phone your agent or company immediately.

Insurance policies place a time limit on filing claims. Ask questions. Am I covered? Does my claim exceed my deductible? (Your deductible is the amount of loss you agree to pay yourself when you buy a policy.) How long will it take to process my claim? Will I need to obtain estimates for repairs to structural damage?

  • Follow up your call with an explanation of what happened in writing, at the request of your agent or company.
  • Make temporary repairs and take other steps to protect your property from further damage.

Save receipts for what you spend and submit them to your insurance company for reimbursement.

  • Prepare a list of lost or damaged articles.

Save receipts from any additional living expenses you incur if your home is so severely damaged that you have to find other accommodations while repairs are being made.

  • Provide needed information to the insurance representative assigned to handle your claim.
  • Talk things over with your agent and adjuster if you are dissatisfied with the settlement offer.


Flooding is the Nation's #1 Natural Disaster and the best, most cost-effective way to financially protect your property from a flood is to purchase flood insurance. With flood insurance protection, you will be reimbursed for covered costs if you experience a flood. In the meantime, you gain peace of mind, knowing you have one less thing to worry about.Still not convinced you need flood insurance? Assess your flood risk and see for yourself! Click here to be directed to FloodSmart.Gov