Did you know that all Chromebooks have a built in searchable interactive help menu? Access help on a Chromebook at anytime by clicking on the Status Bar (Bottom right) & then clicking on the Help icon.
Chromebook Essential Resources for IPSD Students
IPSD 1 to 1 - Acceptable use policies and 1 to 1 information for parents and students connected to the District 204's digital transformation.
Chromebook Help Center - Visit the Library Media Center to get someone to help with with, repairing, troubleshooting, and updating the Chromebook.
Support Forums - Visit the IPSD support page if you have a question about Chromebooks or G Suite for Education.
Troubleshooting 101 - Quick fixes to get a Chromebook back on the right track at school.
1. Sign out and sign in - If you are on the login screen, click on the Sign out button on the bottom left. If you are already signed in, click on the status bar and then click on sign out. Then sign back in using your school Google account.
2. Shut down and restart - Hold down the power button for more than 3 seconds or power down using the shot down button in the Chromebook status window. Restart.
3. Check the web filter login. Try to go msn.com in the Chrome Browser. If you are able to access the site then you have already been enabled by the District's required Lightspeed web filter. If the blue screen requesting login credentials appears sign in using your school credentials.
Fix hardware and system problems - The majority of this Google Help Section is designed to support Chromebooks that are not managed by the school, but there are resources to help with a range of possible issues. Your best option is to get help at school before exploring this section.