Notes:

• Schools can have an Microsoft 365 / Google Workspace backup configured independently of onsite server backups.

• A school has a single quota which is a combination of all onsite and cloud backups.

• Passwords to the Redstor accounts can be reset by emailing mark.whitman@intermit.co.uk.

Account Setup

1. Email mark.whitman@intermit.co.uk and provide the following information:

Subject: Redstor Microsoft 365 / Google Workspace Request

Hi Mark,

Please can you set up a login for the following school.

• School Name: 

• intermit@ email address: 

2. Wait for a reply email from Mark W confirming that the that the invite has been sent.

3. Login to the intermit@ school mailbox and locate the email from noreply@redstor.com with the subject Welcome Invite > select Verify Email.

Note: If the link does not work, the invite may have expired, please ask Mark W to resend the invite.

4. Complete the instructions depending on the mail system used by the school:

   • Office 365 Select Microsoft > login with the school's intermit@ email address > Accept the permissions.

   • Gmail Select Email > enter the intermit@ email address > Continue > enter

   • Other service Select Email > enter the intermit@ email address > Continue > enter

5. Select Get Started > scan the QR code into your authenticator app.

6. In step 2, select Show setup key > copy and paste the secret key into a Google Chat message to Mark W or Justin > Continue.

7. Enter the MFA code from your authenticator app > scroll through T&Cs and tick to accept > Continue.

Configuring up a backup

1. Navigate to https://app.redstor.com and login with the school's intermit@ email account.

2. On the left, select Microsoft 365 / Google Workspace > top-right, select Add > Add backup set > select the product that you wish to set up > Sign In.

3. Login using your intermit@ credentials for Microsoft 365 / Google Workspace > Accept the Redstor permissions.

4. Select the items that you wish to backup > select Save.

5. Select Overview > repeat from Step 2 to include additional Microsoft 365 / Google Workspace services.

Google Workspace

To calculate storage usage for Google Workspace, perform the following:

1. Login to the Google Admin portal > open the Reports page.

2. Obtain the figure from the What's the storage being used? box.

These exclusions will filter out most temporary files and application data from the Redstor backup - this will apply to your K9Server

To add these, open the Redstor console on K9Server / CC4 server (or whichever server hosts user files) and perform the following:

1. Select Options > Global Exclusions.

2. Enter the following in Exclude these files:

• ~*.*

• *.crdownload

• *.ipsw

• *.partial

• *.tmp

• *.unconfirmed

3. Enter the following in Exclude these folders:

• $RECYCLE.BIN

• AppData (for K9 networks)

• Application Data (for CC4 networks)

4. Select OK.

A bug with the Jetty web server used by Redstor causes the CPU to throttle on servers.

Please run the following to patch the software: