InnoQore Privacy Policy

Effective date: May 31, 2026 Website: https://innoqore.ca/
Business name: InnoQore (“we,” “us,” “our”)

1) Overview

This Privacy Policy explains how InnoQore collects, uses, discloses, and protects personal information when you visit our website, contact us, or engage our services. We are committed to handling personal information in a respectful, transparent way.

This policy is intended to align with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any substantially similar provincial legislation, where applicable.

2) What we collect

Depending on how you interact with us, we may collect:

• Contact information: name, email address, phone number, company name, job title.

• Inquiry and project details: information you provide in forms, emails, or discovery calls (e.g., business goals, marketing needs).

• Website usage data: IP address, device and browser type, pages viewed, referring/exit pages, approximate location, and timestamps.

• Cookies and similar technologies: data used to remember preferences and understand website performance.

We do not intentionally collect sensitive personal information unless you choose to provide it.

3) How we collect information

We collect information through:

• Forms you submit on our website (e.g., contact or inquiry forms)

• Emails, phone calls, and meetings

• Cookies and analytics tools (where enabled)

4) Why we use your information

We use personal information to:

• Respond to inquiries and communicate with you

• Provide and improve our consulting services

• Schedule calls and manage client relationships

• Operate, maintain, and improve the website

• Understand website traffic and performance (analytics)

• Protect against fraud, abuse, and security incidents

• Comply with legal and regulatory obligations

5) Legal bases / consent (Canada)

In Canada, we generally rely on consent (express or implied) to collect, use, and disclose personal information, unless otherwise permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions.

6) Sharing and disclosure

We may share personal information with:

• Service providers who help us operate our business (e.g., website hosting, analytics, email, scheduling, CRM). They are only permitted to use personal information to provide services to us.

• Professional advisors (e.g., legal, accounting) as needed.

• Authorities if required to comply with law, regulation, legal process, or enforce our rights.

We do not sell personal information.

7) International transfers

Some service providers may process or store information outside Canada (for example, in the United States). When this happens, your information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place.

8) Cookies and analytics

We may use cookies and similar technologies to:

• Enable core website functionality

• Understand how visitors use the site

• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9) Data retention

We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is 100% secure.

11) Your rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Withdraw consent (where we rely on consent)

• Ask questions or make a complaint about our privacy practices

To make a request, contact us using the details below.

12) Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13) Children’s privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

14) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

15) Contact

For privacy questions or requests, contact:

InnoQore Email: hello@innoqore.ca