The Website of Chris (Chip) Ilstrup
Purchasing Agent, Agency of Digital Services, State of Vermont, Montpelier, Vermont, 2021 to present
Procure and purchase software and hardware for SoVT internal customers;
Support multiple workflows and channels of communication to insure customers' needs are met;
Provide reporting and information requests regarding procurement activities.
IT Support, Vermont Judiciary, Montpelier, Vermont, 2019 to present
Provide technical and business process support to internal and external clients;
Support multiple workflows and channels of communication;
Support all aspects of technology at the Judiciary, soup to nuts;
Learn new technologies fast in a quickly changing environment.
Systems Admin, Montpelier Public Schools, Montpelier, Vermont, 2017 to 2019
Manage and support the Student Information System (SIS);
Become the district subject matter expert (SME) and the champion of our SIS;
Provide comprehensive and concise instruction to SIS users, of varying level of comfort with technology;
Responsible for state and federal reporting of district-wide data.
Tech Support, Orleans Southwest Supervisory Union, Hardwick and Woodbury, Vermont, 2015 to 2017
Maintain and troubleshoot tech systems at two public school, covering grades K-12;
Manage budget of our school to meet tech needs;
Launch 1:1 iPad and Chromebook rollout for grades 7-12.
Director of IT Services, Goddard College, Plainfield, Vermont, 2010 to 2015
Responsible for the upkeep and oversight of computer systems at the College;
Maintain positive relationships with vendors and consultants while meeting the needs of the College;
Responsible for the management of two team members and an annual departmental and institutional budgets;
Provide a variety of technology support to staff, students, and faculty from troubleshooting desktop applications to maintaining institutional resources;
Use tools and techniques to support clients at a great distance, given the low residency dual-coast nature of the College.
Counselor Level III, VSAC, Winooski, Vermont, 2006 to 2010
Use technology (IBM iSeries AS400, SamePage, Excel, phone client, email) to originate loans and help clients repay loans;
Keep excellent call records and documentation for all client interactions;
Provide excellent customer service to both inbound and outbound calls;
Participate in many different workflows;
Use conflict resolution skills to ensure that both customer needs and VSAC’s needs are met.
RaspberryPi Certified Educator, June 2017
Marlboro College, Brattleboro, VT, BS in Managing Information Systems, Graduated Spring 2015
Champlain College, Burlington, VT, Website Design and Management, Associates Degree, 2011
Graduated summa cum laude
Bemidji High School, Bemidji, Minnesota, 1993
email: chris (at) ilstrup.com